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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

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PayPlan Debt solutions reviews (22303)

Brilliant, easy, helpful, clear debt advice.

5
Payplan have made things really easy for me with me creditors. Putting a plan into place that’s both sustainable and affordable. They reply really quickly with any queries which means you’re not sat there for ages waiting for a response on what you’re concerned about. They have been really supportive, reassuring and easy to communicate with. Every member of staff I have spoken to have been really knowledgeable and patient. They have eased my worries and are really amazing at their jobs. I had spoken to some consolidation companies before that we’re putting pressure on me to sign up but Payplan gave me the time I needed to consider my options and get back to them when I had. They are easy to get hold of and the App is also a brilliant feature to be able to see where all of your finances are and it’s super easy to use as well. Thank you for all of your help! Reviewed on: 16th June 2023
Emillie Tsang's avatar
Emillie Tsang

Good service

5
Very easy to set up excellent customer server was very transparent with what was happening through the set up process overall would recommend Reviewed on: 16th June 2023
Callum Wilding's avatar
Callum Wilding

Debt help and support

5
I was in a mess with my fiancés and hit a wall so I was put through to payplan who went through all my finances with me and cared enough to come up with a debt plan for me to help me enjoy life again cant thank them enough! Reviewed on: 16th June 2023
Faye's avatar
Faye

Lifesavers

5
I had a debt plan before but they took a commission. They l found payplan and they have made it so much easier, no pressure, pay what you truly can afford and if you can't they'll change it. Can't fault them Reviewed on: 16th June 2023
Ed Chapron 's avatar
Ed Chapron

Payplan saved us

5
The team at Payplan were very helpful, knowledgeable and empathetic when we explained our debt worries. They guided us through the process and we’re extremely thorough. They helped to manage our creditors and gave us a lifeline to clear our debts. Thank you Reviewed on: 16th June 2023
SpenandSarah Troman's avatar
SpenandSarah Troman

Persistent and eager to help

4
PayPlan have made it their mission to ensure I am up to speed with the process of starting a debt management plan. Polite, professional, friendly and helpful! Not at all patronising to my situation. Reviewed on: 16th June 2023
Jadyn's avatar
Jadyn

Ease your worries and control your money

5
I have been with payplan for some while, they are easy to deal with, have a common sense approach and always listen and give sound advice. No matter how small or large your problems they do all they can to help and ease the worry of the situtation Reviewed on: 16th June 2023
Lyn Culley's avatar
Lyn Culley

Satisfactory Partnership

5
Since my financial situation declined to need me to use PayPlan as my debt management plan holders, I have nothing but praise for the way the team have sympathetically supported me in my time of need and drafted a plan to aide my recovery. Many thanks to the team that have helped and continue to support me Reviewed on: 16th June 2023
David Robson 's avatar
David Robson

Saved my life

5
I was at the end of my tether and couldn't see no way out, they literally saved me! I was paying my creditors but had no money for food , gas and electric, felt like I was working for nothing. Now I dont have to worry about any letters etc and have food in my cupboards , gas and electric. The person I spoke to was really nice and helpful and I didn't feel like they was judging me for the mess I was in, (due to covid and my illness). I would recommend this company if your in desperate need and see know way of paying your creditors. Reviewed on: 16th June 2023
CAROLINE's avatar
CAROLINE

Easy and understanding

5
Helped me get back track with affordable monthly payments Reviewed on: 16th June 2023
Scott Reynolds's avatar
Scott Reynolds

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