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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Helped me in every way possible

5
PayPlan made me see the light at the end of the tunnel with regards to my debts. They are competent, efficient and reassuring. I would happily recommend PayPlan to anyone who needs their debts sorting out! Reviewed on: 16th June 2023

Easy Peasy

5
No complaints, any issues from creditors you can send to Pay Plan within the app and problems are solved. Reviewed on: 16th June 2023

Back on track

5
Since I contacted PlayPlan and asked for their help I have actually got my life back on track with a DMP arrangement. I can finally sleep easy knowing that my finances are sorted and knowing that I won’t be hassled by debt collectors is a really nice feeling. It is because of my personal experience that I would highly recommend PayPlan to my friends and family. Reviewed on: 16th June 2023

Understanding and Helpful

5
Understanding and helpful staff and case worker, they have helped me take some pressure off my day to day. I wish I’d been aware of them sooner. Reviewed on: 16th June 2023

Excellent advice

5
Everyone that we spoke to couldn’t have been more helpful and with absolutely no judgment! Such professionalism. It was a very easy and quick process. . Reviewed on: 16th June 2023

Awesome PayPal highly recommended

5
Excellent service, always recommend to friends and family, really good ways to pay and spread the cost, easy to use, always get a response when dealing with customer services, safe and secure would not use any other portal like this. Reviewed on: 16th June 2023

Friendly service

5
Great service The whole process was smooth and stress free. The whole team was supportive and answered my questions effectively. I highly recommended their service. Reviewed on: 16th June 2023

Peace of mind at the end of the phone

5
PayPlanl have helped and continue to help me, when I didn't know where to turn. Thanks to them I'm getting back on track. Reviewed on: 16th June 2023

Very helpful

5
Really took my personal circumstances and issues into consideration and have made the process as stress free as it can be. Reviewed on: 16th June 2023

Great weight of my shoulders

5
Debt was mounting up and contacted payplan and was easy to set up a plan, create a realistic budget and know I should be debt free in aprox 3 years, where as it was never ending before, no more avoid calls, not opening letters. Then great app to have to login check your budget and see how your debt is going down. Emails and queries responded to quickly and no judgement Would totally recommend to speak to payplan to see what is best for you. Reviewed on: 16th June 2023

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