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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Peace of mind

5
Payplan have been a great help to me over the years. They have a wonderful team of people who show empathy and understanding. Any problems, they are quick to respond and resolve. I have great peace of mind knowing I’m nearing the end of my plan and it’s all down to Payplan. Reviewed on: 16th June 2023

Seamlessly caring

5
I was originally afraid and stressed, but coming to payplan eased my mind and their support has relieved my anxiety. It has massively contributed to me once again feeling in control and capable of financial security. Reviewed on: 16th June 2023

Weight off my mind

5
Due to my own fault and lack of planning I have built up a large amount of debt. I was living a hand to mouth life, using credit cards to the max each month and could see no likely end, and while I was making minimum payments for them and several loans, each month was a balancing act working out when each payment was due. I was given Payplan's number by one card provider, and now while it's still early days, I don't get repeated reminders from the card and loan companies, and I don't spend hours trying to manage how I'm going to get through the month. Reviewed on: 16th June 2023

Stress Reliever

5
From the moment of first contact with Pay Plan I felt I had the right company to help me. Pay plan were very fast and reassuring along the way to my debt advice and solution. I also found them to be understanding of the circumstances I am in and the mental health that being in debt brought. Pay Plan brought a light to a very dark tunnel that I seen no way out of and I believe there service and help and the way it works to be of a high quality. I hope people of the future read this and give them a go and feel the same as me. Thank you Pay Plan keep up the good work. Reviewed on: 16th June 2023

Very helpful

5
Really please with the support given by the team. Reviewed on: 16th June 2023

Pay plan

5
Fantastic customer service, very helpful and understanding with peoples difficulties. Reviewed on: 16th June 2023

Genuine thank you

5
PayPlan have been really helpful and have withheld judgement throughout the whole process. The app is great for enquiries and they reply super quickly or drop you a call if needed. Thank you for all your help, PayPal. Reviewed on: 16th June 2023

Excellent

5
Payplan staff are also friendly and helpful and show so much compassion and understanding towards my situation and never judge. I would recommend Payplan to everyone who finds them selves in a similar position. Payplan always look to find a solution comprising of alternative options. Reviewed on: 16th June 2023

Help when needed

5
Been with Payplan so long now, I imagine I'm up for their longevity award. Have been there since the start, good advice, no judgement on your mistakes. Reviewed on: 16th June 2023

Excellent debt plan company

5
Had a relly good experience with PayPlan. They were really helpful all the way through my plan. I have one last payment and I will be debt free after 6 years. Thank you to all the pople who looked after me. Reviewed on: 16th June 2023

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