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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Great service

5
Brilliant help very friendly good advice Reviewed on: 16th June 2023
Anita's avatar
Anita

Worthwhile

5
Always have been very helpful and supportive when I have been in contact with them. Great customer support. Reviewed on: 16th June 2023
Nigel Phillips 's avatar
Nigel Phillips

They negotiated interest free repayment programmes with all of my creditors.

5
I cannot fault the service that they provided to me. They gave me full advice of my options and then negotiated on my behalf. The staff were always very curtious and helpful. Reviewed on: 16th June 2023
Trevor Dukes's avatar
Trevor Dukes

PAYPLAN SIMPLY THE BEST

5
Payplan helped me with a lot of debts, letters were coming through the door as I lost my job an couldn’t cope with all the letters I would leave for weeks before I sat an opened them, one day someone recommended payplan am so glad I took there advice, THANK YOU Reviewed on: 16th June 2023
pris TheGachaWeirdo's avatar
pris TheGachaWeirdo

So kind and helpful

5
When I first approached PayPlan I was filled with trepidation. I had made a mess of my finances and desperately needed advice. Not only did PayPlan make me feel welcome but they did all they could to help me. I now have a DMP and they have been so kind and helpful with me at every contact I have had with them. I would have no hesitation in recommending them for this award. Reviewed on: 16th June 2023
lizvardy's avatar
lizvardy

Amazing and quick customer service

5
Love their approach professional and expertise Reviewed on: 16th June 2023
Haris Kokkinos's avatar
Haris Kokkinos

Friendly, professional service. No judgment, just help!

5
I fell into financial difficulties following the Covid lockdown when I broke my leg and was made redundant all within a few weeks. PayPlan were recommended to me and they were brilliant. Spent time going through my debts and affordability and then contacted the lenders on my behalf. Couldn’t recommend highly enough. Reviewed on: 16th June 2023
Deano's avatar
Deano

Excellent service!!

5
Absolutely amazing people really helpful an help make the whole experience amazing an stressfree! Couldn’t recommend these guys enough! Reviewed on: 16th June 2023
Candice connor's avatar
Candice connor

Dire straits

5
After losing my job and father in law dying, I was in a very bad place. Couple of.calls with PayPlan really did feel like the weight of the world had lifted. Easy to talk to and everything was explained straight forward and couldn't have asked for nicer people to help me. Reviewed on: 16th June 2023
Carl's avatar
Carl

Great service

5
Staff have been helpful and answer questions when I am unsure. Reviewed on: 16th June 2023
Yasmin Anang's avatar
Yasmin Anang

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