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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Best debt management solution in UK

5
I highly recommend.. When you get into financial, Pay Plan is there to show you the light at the end of the tunnel. Reviewed on: 16th June 2023

Life Changer

5
PayPlans knowledge and advice has changed my life. Rather than putting all my money into interest every month, I now have money to live a normal life. Reviewed on: 16th June 2023

Efficient service fast and simple

5
These guys really helped take the pressure off with one easy payment and worked with me well to find out my affordability and even pay off my debts sooner than i thought such a relief and weight off my shoulders thanks guys ! Reviewed on: 16th June 2023

Excellent service

5
Listen to me and answer all my questions to make me understand what I am going with Reviewed on: 16th June 2023

Great Customer Service

5
Have been with Payplan for some years. The first thing they do is reassure you that it's not the end of the world and there is light at the end of the tunnel. They go through everything with you and explain it so you can understand all the jargon. The customer service is excellent. Always there for you and really, really helpful. They do not judge you & understand that all people from all backgrounds can find themselves in debt. Reviewed on: 16th June 2023

Great service, sorted my life out.

5
PayPlan have helped me immensely to take control of my unsecured debt. I now have a set monthly payment plan which ensures I pay an agreed % to each creditor. I can afford to live a little whilst paying a sum to PayPlan ~ the money is distributed as agreed. Staff are non~judgemental and friendly. Reviewed on: 16th June 2023

Excellent

5
Very Helpful for people who are in debt very affordable amount to pay aswell I would recommend to others aswell. Reviewed on: 16th June 2023

Amazing service

5
Pay plan talked me through the process clearly and helped me every step of the way. I am now worrying less about my financial situation thanks to the work of pay plan. Reviewed on: 16th June 2023

Angels on the end of a phone

5
I was spiralling out of control with having to take 10weeks off work and cost of everything going out of control. They helped from The word go the moment my bank recommended them to me. They took so much pressure off that i had to keep stopping to hold back tears of stress i didn't know was there. Ive recommended them at every point to friends and family when they ask about me and my family. I owe them so much...the support has been a god send and still is when i get a cheeky Creditor trying their luck. Pay plan are there to go through the letter and tell me that they will sort it. In thus day and age payplan are the only people that when they say dont worry about it i believe them. ANGELS ON THE END OF A PHONE. Thankyou i can never thank the voices on the end of that phone enough... I just wish them all the luck that this life can give.x Reviewed on: 16th June 2023

Excellent!

5
Payplan were absolutely fantastic when I called on them for help with my debt. 2 years in and they are still there to answer any questions I have and to offer help I need. Would recommend them to anyone who is experiencing difficulty with debt. Reviewed on: 16th June 2023

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