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PayPlan: Debt solutions reviews

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4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22306)

Payplan reduced my stress and worries

5
Payplan have helped reduce my stress and anxiety facing money and debt massively. I was really struggling with making my monthly payments but Pay Plan were so easy to talk to and their online chat was great, making it easy for me to provide my information without feeling embarrassed. Reviewed on: 17th May 2024
Gee's avatar
Gee

Respectful and Helpful

5
Assistance was there when it was needed .. communication has always been excellent .. working with Payplan is easy, non-judgmental and respectful. Reviewed on: 17th May 2024
Veronica's avatar
Veronica

Easy to deal with and helpful.

5
Easy to deal with and helpful. At a time when I was very stressed the Helped me. Reviewed on: 17th May 2024
Jacqueline H's avatar
Jacqueline H

I am so glad I reached out to PayPlan

5
I got recommended to try PayPlan when I reached out for help from a 3rd Party but I had never heard of them. I got a call very promptly although there were other communication options if you weren’t comfortable to speak on the phone. The communication was very good from the get go. They were very understanding of my situation and offered the right help and support I needed as well as answered any questions or concerns I had. It was very clear what I needed to provide and was very straight forward. My only regret is that I wish I had come to PayPlan sooner! Reviewed on: 17th May 2024
Jessica's avatar
Jessica

Very helpful.

5
Very helpful. Professional service put you at ease . Always ready with advice and help. Reviewed on: 17th May 2024
Wendy neville 's avatar
Wendy neville

Easy to talk to and very helpful.

5
Easy to talk to and very helpful. Reviewed on: 17th May 2024
Anthony T's avatar
Anthony T

I NOW HAVE PEICE OF MIND THAT THINGS ARE UNDER...

5
I NOW HAVE PEICE OF MIND THAT THINGS ARE UNDER CONTOL Reviewed on: 17th May 2024
lee h's avatar
lee h

Massive weight of my shoulders.

5
Massive weight of my shoulders. All staff I have dealt with have been very helpful and understanding Reviewed on: 17th May 2024
Stuart's avatar
Stuart

Reassuring , easy and helpful .

4
Reassuring , easy and helpful . Informative fairly transparent and easy app to manage plan. Reviewed on: 17th May 2024
Anon 's avatar
Anon

The staff are kind and empathetic and very helpful

5
The staff are kind and empathetic and very helpful Reviewed on: 17th May 2024
Julie 's avatar
Julie

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