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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Very satisfied customer

4
We were getting into some financial difficulties like a lot of people and when payplan discussed our options it was a relief to know that they could help. They were very understanding and helped us set up a solution that was affordable each month. I would highly recommend contacting them if you are in a similar position Reviewed on: 15th June 2023

Intelligent, responsive, helpful

5
I have been thankful that I signed on with PayPlan. As a result of poor health and being the object of a bullying campaign, I found myself in a precarious financial situation.. PayPlan has enabled me to get a grip on this and it has treated me as a human being throughout, so I can pay my debts and live modestly but with autonomy. I really appreciate its input. Reviewed on: 15th June 2023

brilliant

5
absoluteley brilliant company.will go above and beyond to help.staff really friendly Reviewed on: 15th June 2023

Saved from a nervous breakdown

5
After I saw a member of the citizens advice they forwarded my detailed information to pay plan. The messaged me regarding a telephone consultation and they rang on time on the date specified. They put me at ease talking about my finances and help me set up a repayment plan that suited both my creditors and my pocket. Within a few more days the plan was drawn up and payment were being made for pay plan to distribute. Any letters I received I forwarded them to my case worked, who put my mind at ease that they were normal correspondence and made the who experience a lot less stressful and difficult to understand. I would recommend them to anyone who finds themselves in dire situations of financial difficulties Reviewed on: 15th June 2023

great

5
amazing experience with payplan Reviewed on: 15th June 2023

Lifesaver

5
Huge relief to have all the worry of debt lifted by a. sympathetic and highly efficient team Reviewed on: 15th June 2023

Payplan

5
Very helpful and friendly talked me through my options very patient with me and sorted everything out always there if l need advice Reviewed on: 15th June 2023

Support

5
Payplan have supported me for the last 13 years - my debt is decreased and I don’t worry about red letters through the door Reviewed on: 15th June 2023

Absolute angels in disguise

5
I was in a horrific amount of debt and about to become homeless, and lose everything I had. PayPlan walked me through every step of the debt management plan process and every other option I should consider to make an informed choice. Now all my debts have been consolidated into one monthly payment and I haven’t had to worry about them again, they check in occasionally to make sure it’s still the best option. Very happy with the service Reviewed on: 15th June 2023

Sick

5
Friendly and kind staff, simple to use site and information layout Reviewed on: 15th June 2023

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