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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

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PayPlan Debt solutions reviews (22303)

Awesome

5
They helped me with my debts a d have been paitence and attentive. Reviewed on: 15th June 2023

Excellent all round

5
Nice polite friendly staff who are always willing to help, excellent all round Reviewed on: 15th June 2023

Stability following furlough

5
Me and my partner where furlough for 2 years during the pandemic (worked in transport) after 3 months grace from the bank on loan repayments they threw us to wolves whilst we where missing 40% of our income! Payplan ensures we not only survives but thrived! We were struggling with repayments before covid, now our finances are more manageable then ever before and allowed us to move forward in life with one less worry. Easy to set up, user friendly app and excellent customer service helped us finally take control during a chaotic time for everyone! Thank you payplan! Reviewed on: 15th June 2023

Absolutely fantastic company

5
Cannot fault this company at all, customer service is fantastic, they keep you well informed with any changes, they give you peace of mind and have been brilliant with dealing with me and my account. Absolutely amazing Reviewed on: 15th June 2023

totally brilliant

5
totally brilliant service and helpfulness they bend over backwards to help you would highly recomend it to anyone Reviewed on: 15th June 2023

Helped me out

4
Just what I needed when I was going through financial woes. Took the stress away and came up with a viable solution! Reviewed on: 15th June 2023

Amazing service

5
I moved to Canada, finding it more difficult than expected to find a job I ate through my savings, resulting in me being in a lot of UK credit card debt. I discovered Payplan who really looked into finding the best solution for me and worked with me to find an affordable pay back plan that would work with my circumstances. The customer service was also super friendly and helpful whenever I've needed to contact them. I recommend to anyone including friends and family to use payplan because they have really saved me so much stress and have been a true god send to my life. Thank you for everything payplan! Reviewed on: 15th June 2023

Supportive & easy to deal with

5
From the beginning contact up until today Payplan have been supportive and provided great advice. They have helped with contacting creditors and being able to reduce monthly payments in order to allow me live and clear my debts. Reviewed on: 15th June 2023

Profesional

3
Hi, I have found very professional in there approach to solving my debt situation. GG. Reviewed on: 15th June 2023

Saved my sanity !!!

5
Before I started using payplan I was sick with worry about how I could cope to make my payments etc … being a stubborn person I thought I could handle it but after admitting I needed help then people from payplan really helped me understand my situation have me the options and the flexibility to help me through and still are Reviewed on: 15th June 2023

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