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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Fantastic support and reassurance

5
When I first spoke to Payplan I was not knowing how to get out of my financial difficulties. I was reassured as well as giving me a “light at the end of the tunnel”. Ever since I have received a top class service with kind, friendly, supportive staff. Reviewed on: 8th June 2022

Very helpful and easy to understand situation.

5
Very helpful and easy to understand situation. Really helpful. Reviewed on: 17th May 2024

Sorted my debt manageable so didn't have 2 worry

5
Sorted my debt manageable so didn't have 2 worry Reviewed on: 17th May 2024

Payplan help you feel back on track

5
PayPlan gave me a finish line when I feel like I didn’t have one. The process was very easy to start up and they answer any questions or queries you may have about the process. It is daunting at first but they are with you every step of the way. Reviewed on: 17th May 2024

Always helpful with information when required

4
Always helpful with information when required Reviewed on: 17th May 2024

Excellent response times, a friendly and helpful app...

5
Excellent response times, a friendly and helpful approach aimed at helping you and at no point making you feel guilty for the situation you have ended up in. Reviewed on: 17th May 2024

Payplan: a light in the darkness

5
Got into debt and was like an ostrich with it's head in the ground. Was recommended to Payplan by Halifax, wasn't sure but gave them a ring. Brightest and best thing I could have done. My advisor has been a shining light in the darkness of debt, guiding me to the place I need to be. Reviewed on: 17th May 2024

Super helpful people in a time of need

5
Super helpful people in a time of need Reviewed on: 17th May 2024

Best help when you need it the most!

5
Super helpful from the get go. Clear & effective communication. Always accesible! Reviewed on: 17th May 2024

Profesional service

5
Profesional staff, good communication, excelent service Reviewed on: 17th May 2024

Got myself in difficulty financially and difnt know...

5
Got myself in difficulty financially and difnt know ehonor ehere to turn too.Payplan took away the stress and anxiety this was causing and set up an affordable payment plan and did all the leg work.Brilliant help Reviewed on: 17th May 2024