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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Always able to support and help and look after my interest with payments.

5
PayPlanPlus contacted me reacently to say that I had not amended my direct debit of which I was paying more than agreed. This was my own fault but I was so happy they contacted me with my best interest at the heart of my needs thank you Reviewed on: 10th August 2022
Daniel McGovern's avatar
Daniel McGovern

Mind at ease

5
I spoke to pay plan who helped me set up a DMP. They made me feel so at ease through what is a worrying and embarrassing conversation and helped with every question I have☺️ Reviewed on: 10th August 2022
Eliza Keily's avatar
Eliza Keily

Brilliant service

5
From the first step of contacting PayPlan they have been nothing but professional and helpful. I wouldn't hesitate to recommend them. Reviewed on: 10th August 2022
Sarah Sulima's avatar
Sarah Sulima

Very supportive and understanding

5
The staff at PayPlan were extremely helpful and understanding in all Communications. Broke down all my options in terms I could understand. Made me feel a lot more at ease with my situation and feel like there’s now light at the end of tunnel Reviewed on: 10th August 2022
Ricky Stubbs's avatar
Ricky Stubbs

Helpful friendly understanding

5
Helpful from the 1st moment I spoke to them very helpful in understanding situation Reviewed on: 10th August 2022
Jan Matthews 's avatar
Jan Matthews

Saved our lives!

5
We had few options and non of them palatable. So helpful and has been working for us for 3 years Reviewed on: 10th August 2022
tom@satchmo.co.uk's avatar
[email protected]

Fantastic support.

5
Received many years of support and reassurance. Many thanks. Reviewed on: 10th August 2022
Steve Wright's avatar
Steve Wright

Amazing

5
I found myself in a bad place without warning, i didnt know what to do. Someone said to contact payplan and within such a short time they had sorted everything for me and continue to do so year after year. They are professional and dont judge. In all of the years i have been with them, they have sorted any issue i have had quickly and efficiently. Thankyou! Reviewed on: 10th August 2022
Sarah's avatar
Sarah

Supportive.

4
They have been very helpful and supportive over the years. Reviewed on: 10th August 2022
Merlyn Bartley's avatar
Merlyn Bartley

Life savers

5
I could not afford to pay my credit cards when covid hit. They devised a plan for me. They are still supportive to this day. Reviewed on: 10th August 2022
Anne Parker's avatar
Anne Parker

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