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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Fantastic support and reassurance

5
When I first spoke to Payplan I was not knowing how to get out of my financial difficulties. I was reassured as well as giving me a “light at the end of the tunnel”. Ever since I have received a top class service with kind, friendly, supportive staff. Reviewed on: 8th June 2022

Always very helpful and un intimidating

5
Always very helpful and un intimidating Reviewed on: 17th May 2024

Very knowledgeable and helpful

5
I could not sort out my finances and they were brillant, stopped me worrying so much and sorted out a payment plan . Reviewed on: 17th May 2024

Outstanding customer service.

5
Outstanding customer service. Very happy and feel looked after Reviewed on: 17th May 2024

Easy to deal with, very pleasant and understanding

5
Easy to deal with, very pleasant and understanding Reviewed on: 17th May 2024

Very informative and very helpful

5
Very informative and very helpful Reviewed on: 17th May 2024

They helped me find a way when I couldn't see one.

5
They helped me find a way when I couldn't see one. They are helpful, supportive and I'd recommend them to anyone who is struggling to manage debt. Reviewed on: 17th May 2024

Just a phone call away

5
Have always been there to help and made me feel safe through difficult times Reviewed on: 17th May 2024

Customer Service is excellent and very helpful

5
Customer Service is excellent and very helpful Reviewed on: 17th May 2024

Very easy no fuss very professional

5
Very easy no fuss very professional Reviewed on: 17th May 2024

Very helpful and stressfree.

5
Very thoughtful and listen to customers have been very helpful and have left me feeling stressfree Reviewed on: 17th May 2024