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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Realy helpful

5
Helped me out big time, when i thought the world was closing in PayPlan was there and cant thank them enough. Reviewed on: 8th August 2022

Such a fabulous service

5
Gives their customers peace of mind and provides a sensible plan of action to help people out of debt Reviewed on: 8th August 2022

AMAZING HELP THROUGH THE PROCESS OV EVERYTHING

5
I phone payplan to see what I could do about my debts I had as I was struggling an stressed about it and they managed to explain everything an give me 2 options ov which I took out a DMP and they really great at explaining everything an how it works Reviewed on: 8th August 2022

A breath of fresh air

5
The staff at PayPlan have made it a seamless experience to finally start breathing again as my debts piled on and spiraled out of control. A quick live-chat interview about my finances was all it took to begin my DMP and enter into a payment plan with all of my creditors. Any worries and difficulties along the way have been met with respect and helpful and timely replies from the guys over at PayPlan and I would highly recommend them for anyone that is under pressure from a mountain of debts. Reviewed on: 8th August 2022

Worst management ever

1
I paid without any omissions for two years to pay off credit cards with no interest being charged. When my amount owing had risen alarmingly by £10000 I asked PayPlan to help me understand as clearly there was an error! You can imagine how stressful this is. I wrote to PAYPLAN TWO MONTHS AGO who promised to look into this. Two months later PRECISELY NOTHING. So if you want your debts managed by such a company it’s your choice Reviewed on: 8th August 2022

Peace of Mind

5
What an amazing company reassuring me every step of the way that I’m not alone in this financial headache. Reviewed on: 8th August 2022

A lifesaver - literally

4
They took a hugely stressful situation that I had, talked it through, came out with a solution and helped me get my life back on track. Awesome Reviewed on: 8th August 2022

excellent company

5
excellent service very helpful,would encourage anybody in money difficulties to seek pay plans advice Reviewed on: 8th August 2022

Reliable, thorough and supportive

5
From my very first point of contact with Payplan, all communication with them has been thorough, informative, reliable and supportive. I have been treated with the utmost respect at all times. Their service has enabled me to continue building back my life and alleviated a lot of the stress associated with being in debt. Reviewed on: 8th August 2022

Life-changing

5
Helpful, not judgmental and ultimately life-changing. It was like a weight being lifted off my shoulders. I'm very grateful for PayPlan's help and support. Reviewed on: 8th August 2022

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