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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Excellent service

5
Helpful and effective. The team are very compassionate and ease worries and anxiety in managing your finance. Love that with the app I can see at a glance where money is paid to and the amount. They are very quick to respond and it’s easy to just upload any correspondence and they will deal with it and or advice on the action you can take next. I am grateful for PayPlan. Reviewed on: 8th August 2022

Fantastic and helpful

5
The customers relations are very good and always helpful with any questions or concerns I have. Reviewed on: 8th August 2022

Pure life savers

5
From the original point of contact they looked after my wife and I and made the process very quick and painless. Thanks very much. Reviewed on: 8th August 2022

Have referred to mun

5
Very understanding and helpful. Supporting my mother to get the right outcome on her old age. Reviewed on: 8th August 2022

Good customer service

5
The adviser was very professional through out the entire process Reviewed on: 8th August 2022

Helpful and supportive

5
A lifesaver for me supporting me through all debt management options Reviewed on: 8th August 2022

Fantastic- saved my life!

5
Before contacting PayPal I was in way over my head and sinking. I thought I was going to lose my house. I contacted PayPal and instantly felt a sense of relief and reassurance. I am now two years into my plan and the debt is finally coming down rather than increasing! Thank you Reviewed on: 8th August 2022

Sort you out at your time of need

5
When you need help they can sort things out and take all the stress away Reviewed on: 8th August 2022

Brilliant

5
Everyone is caring, understanding & helpful. Filling in yearly reviews you can do easily on line of speak to your adviser. They will also phone you back Reviewed on: 8th August 2022

Friendly, professional and understanding service

5
PayPlan have been very supportive over the years in managing my debt. They have always provided proffesional help and support, always been very friendly and understanding. I would highly recommend PayPlan to anyone who is struggling financially and needs financial help and support. Reviewed on: 8th August 2022

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