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PayPlan: Debt Solutions reviews

4.94
Based on 22,308 reviews, last reviewed 12th Jun 2025
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

A nightmare?? Or a sweet dream?? Payplan provide more than expertise in debt management, the key to unlock the door to a more structured future and all in a friendly, compassionate an... Read more Reviewed on: 12th June 2025
Brendan's avatar
Brendan

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan Debt Solutions reviews (22308)

Review of the PayPlan, Debt Solutions:

Life-savers!

5
I can't praise PayPlan highly enough, they provide a friendly and thoroughly professional service and have given me real peace of mind. Reviewed on: 20th May 2022

They are friendly helpful and understandng.

5
They are friendly helpful and understandng. Reviewed on: 28th May 2024

This is a great experience they have helped me a hug...

5
This is a great experience they have helped me a huge amount, allowing me to understand my own financial situation a lot better as well as providing me great additional guidance to how I’m able to manage Reviewed on: 28th May 2024

Very Pleased

5
PayPal have handled my account very well Reviewed on: 28th May 2024

Very understanding.

5
Very easy to use. Understanding customer service agents. Very helpful and empathetic. Reviewed on: 28th May 2024

I was feeling very low.

5
I was feeling very low, both me and my husband were made redundant at the same time. We were in debt. My friend told me about Payplan and I contacted them. I have been paying my debt back for quite a while now, but I am secure in the knowledge that Payplan would help me if my circumstances were to change. Reviewed on: 28th May 2024

They were very helpful and nonjudgmental.

5
They were very helpful and nonjudgmental. I was able to set up a debt managementily. The best part is that they don't take any fees plan relatively easily so 100% of the money is going towards paying off my debts. Reviewed on: 28th May 2024

Compassionate Caring Professional Staff and Service.

5
My now dead ex husband tried to kill me and when he went to prison i was left with the debt as it was mostly in joint names, some i was not even aware of! Anyway the family councillor who was assisting me and my children advised I should contact Pay Plan. They got everything under control so that i could remain in the family home and pay the debt off at an affordable rate. Years later even after his passing i am still paying but they have allowed me to stay in my home and keep things under control. The staff are professional and accessible. I have many complaints about how i have been treated by the system but I no complaints about Pay Plan and i have been a client for over 10 years. Excellent much needed service. All the staff I have dealt with have been compassionate and caring. Reviewed on: 28th May 2024

Very helpful and professional.

5
Very helpful and professional. Always ready to help quick response and good communication. Reviewed on: 28th May 2024

Payplan have been a real saviour for me and my famil...

5
Payplan have been a real saviour for me and my family, after hitting hard times during the credit crunch we lost pretty much everything. Business, house and worst of all, hope. Payplan were there for us when everything else was lost, and thanks to them we are now in a stable financial position and our debts are all manageable and no longer spiralling out of control. They've been excellent in all my dealings with them, and I cannot speak highly enough of the professionalism and care they've provided. They have offered an equally excellent service to a friend in similar circumstances, after I recommended them to Payplan. Reviewed on: 27th May 2024

Helped me out when I was in a hole with no bottom.

5
Helped me out when I was in a hole with no bottom. Reviewed on: 27th May 2024