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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

From the very first conversation with payplan I felt...

5
From the very first conversation with payplan I felt like I could breath again and had a weight lifted they were so helpful and didnt make me feel ashamed of my debt , they talked everything through and the fact they take it completely of my hands in dealing with the debt is such a relief . Reviewed on: 22nd May 2024

PayPlan has changed our lives for the better

5
When me and my partner wanted to turn our lives around financially PayPlan debt solution was amazing with us. They helped sort our creditors out and did our payment comfortably for each monthly payment and they did everything for us so we didn’t have to worry about anything. We could not of been more happy with PayPlan and our lives are now so much happier and better now all thanks to PayPlan. Reviewed on: 16th May 2024

Excellent.

5
Excellent. Helpful. Easy. Considerate. Easy to contact. Prompt response. Helpful information. Reviewed on: 16th May 2024

So so helpful

5
A weight off my shoulders finding this company! Reviewed on: 16th May 2024

I've been with Payplan for a number of years, they'v...

5
I've been with Payplan for a number of years, they've always been informative and helpful. Reviewed on: 16th May 2024

Payplan helped me to have relief in paying my debt.

4
Payplan helped me to have relief in paying my debt. They answered all the questions I had and didn’t judge me for the debts I had. Reviewed on: 16th May 2024

Helped turn my life around!

5
Helped turn my life around , stress free and more family fun Reviewed on: 16th May 2024

Good service and very helpful everyone I have spoken...

5
Good service and very helpful everyone I have spoken to was very understanding Reviewed on: 16th May 2024

Very good.

5
Very good. Always found them professional, patient and supportive.They go to great lengths to explain things and help you make choices when you are confused. Iam dealing with a particular organisation at the moment and they are with me all the way .The staff are friendly and they put you at ease. This makes one less stressed and fearful. I know l can go to them with any ⁶problem anytime ⁷ Reviewed on: 16th May 2024

My experience with Payplan is very good.

5
My experience with Payplan is very good. I m very happy Reviewed on: 16th May 2024

Amazing genuine support that changed my life

5
I was at a low point in my life after losing my mother to cancer and having to leave my family home, my debts just spiraled out of control. After doing some research on line I found Payplan could help. A member of the Payplan team contacted me, they were supportive and reassured me I'm not alone and they can help me. They were very polite, understanding, patient and respectful. They looked at my accounts and developed a plan for me. When I ever have any concerns they answer my calls straight away and really helpful with great information. Im now on the road to recovery from my debts and I cant thank Payplan enough, they have changed my life on a daily basis. I 100% recommended them to anyone - the support is there and they are genuine helpful people. A fantastic team to deal with. Reviewed on: 16th May 2024