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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

From the very first conversation with payplan I felt...

5
From the very first conversation with payplan I felt like I could breath again and had a weight lifted they were so helpful and didnt make me feel ashamed of my debt , they talked everything through and the fact they take it completely of my hands in dealing with the debt is such a relief . Reviewed on: 22nd May 2024

The best out there.

5
The best out there. Payplan makes it really easy for you to see your total debt and every month they give you the breakdown of all the payments they’ve done in your behalf. Honestly can’t recommend them enough. Reviewed on: 16th May 2024

Best customer service.

5
I have had all my issues dealt with very quickly. The team is always ready to listen to you and provide quality service. I am very grateful that PayPlan has offered me the best solution for clearing up my financial issues by contacting the creditors and making sure that an affordable pay plan was set up. I honestly couldn’t recommend a better company. Reviewed on: 16th May 2024

The team were amazing and so helpful with sorting ev...

5
The team were amazing and so helpful with sorting everything out. Reviewed on: 16th May 2024

DMP experience is a 10/10!

5
DMP experience is a 10/10! I easily and quickly got started and the fact that the service is free is amazing. The case managers could be a bit more responsive, as it seems their attentiveness decreases after the DMP has started but either way I have not needed to get in touch with them as the process is smooth via Direct Debit every month. Reviewed on: 16th May 2024

My debts are now stress free, i can relax

5
My debts are now stress free, i can relax Reviewed on: 16th May 2024

Saved my mental health

5
Sorted my life and give me support 24/7 Reviewed on: 16th May 2024

Always been helpful.

5
Always been helpful.and always been available if any assistance is needed Reviewed on: 16th May 2024

All persons I have encountered during my debt manage...

5
All persons I have encountered during my debt management journey with this company have been helpful and nonjudgmental. I have no fear or hesitations discussing my issues Reviewed on: 16th May 2024

The best thing i did.

5
My Payplan representative is always pleasant, promptly replies to messages and keeps in touch with money saving tips. Prior to payplan, I had sleepless nights and could not find a way out of my financial mess. As the interest is frozen on my debts, I have a clear idea of when my debt will be paid off. Reviewed on: 16th May 2024

Payplan have really supported me without judgment!

5
Payplan have really supported me without judgment and offer a really supportive service. They have helped me get on top of my debts and monies. Reviewed on: 16th May 2024