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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Fantastic support and reassurance

5
When I first spoke to Payplan I was not knowing how to get out of my financial difficulties. I was reassured as well as giving me a “light at the end of the tunnel”. Ever since I have received a top class service with kind, friendly, supportive staff. Reviewed on: 8th June 2022

They have supported me well

5
They have supported me well through a difficult process Reviewed on: 16th May 2024

Always keep me well informed.

5
Always keep me well informed. Professional and friendly Reviewed on: 16th May 2024

Great Service

5
Payplan have helped me gain control over my money Reviewed on: 16th May 2024

Have really helped me over the years

5
Have really helped me over the years Reviewed on: 16th May 2024

Was feeling desperate

5
Was feeling desperate, saw an ad somewhere & sent a message. Within ten minutes a very kind person rang and started the ball rolling. Follow up phone call, again a kind helpful person, went through my finances with me and we reached positive sustainable repayment amount. They have then taken care of everything, I have emailed across letters from my debtors when they came. Have had email correspondence from PayPlan confirming my debtors are on board & the repayment amounts agreed. The really positive thing for me is that in 3 years I will be debt free - there is definitely light at the end of this tunnel! Reviewed on: 16th May 2024

I feel more in control of my finances

5
I was in a horrible place financially and Payplan listened without judgement. They gave me advice, helping me sort my debt into one affordable repayment which was manageable. It was a life saver, especially after having a baby and being on maternity pay. They took the worry and pressure away. They dealt with everything on my behalf which really helped. I knew I was in safe hands Reviewed on: 16th May 2024

They are amazing, they've taken a huge worry off my...

5
They are amazing, they've taken a huge worry off my shoulders, making repayments manageable. Reviewed on: 16th May 2024

They took all of the pressure from me...

5
They took all of the pressure and worry from me, enabling me to turn my life around. Reviewed on: 16th May 2024

Since joining PayPlan for dept solution, it is a rel...

5
Since joining PayPlan for dept solution, it is a relief, they really helped me. Now I’m comfortable paying back my debt Reviewed on: 16th May 2024

Iv been with pay plan now for 6/7 years and they hav...

5
Iv been with pay plan now for 6/7 years and they have been really supportive and couldn’t be happy with it experience Reviewed on: 16th May 2024