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PayPlan: Debt solutions reviews

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4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22306)

Brilliant if you get the right person

5
When I first started out it was brilliant, the lady who dealt with my case was lovely and very helpful, out me at ease and it was very big relief but now I have somebody else and they make me feel a little embarrassed about my situation, almost small if that makes sense, also I got in touch because I didn't think i would be able to manage the payments and he didn't reply, I haven't bothered since because I don't want to talk to him. Reviewed on: 16th May 2024
Alison's avatar
Alison

I have always been treated with dignity and have bee...

5
I have always been treated with dignity and have been impressed by how knowledgeable the staff are Reviewed on: 16th May 2024
Lee 's avatar
Lee

Took a weight off my shoulders and helped me sleep a...

5
Took a weight off my shoulders and helped me sleep at night again Reviewed on: 16th May 2024
Julie s's avatar
Julie s

Professional staff and genuine

5
I have been with Payplan for many years. I am stress free. Reviewed on: 16th May 2024
Shainah Khedoo's avatar
Shainah Khedoo

Healthy ways you can deal with stress

4
Take breaks from watching, reading, or listening to news stories, including those on social media. ... Take care of yourself. ... Take care of your body. ... Make time to unwind. ... Talk to others. ... Connect with your community- or faith-based organizations. Avoid drugs and alcohol. Reviewed on: 16th May 2024
Maleka's avatar
Maleka

Really help me feel at ease with my dedt

5
Really help me feel at ease with my dedt Reviewed on: 16th May 2024
stewart-hunt@hotmail.com's avatar
[email protected]

Excellent Service and Support

5
Excellent customer service and support, very knowledgeable staff offering the best solution suitable for my needs besad on reviewing my financial situation Reviewed on: 16th May 2024
Andrea 's avatar
Andrea

Very supportive, compassionate and non-judgmental st...

5
Very supportive, compassionate and non-judgmental staff. I contacted PayPlan when I was completely overwhelmed by my financial situation. They helped me put things in perspective and walked me step by step through the potential solutions. They respond quickly to queries and are always on hand for advice. Reviewed on: 16th May 2024
Paula D's avatar
Paula D

Excellent service.

5
From day one Payplan have always been there for me. Easy to communicate with, they always reply to messages within atleast a day or two. Always happy to offer the best support and advice possible. I can’t recommend them highly enough. I’m coming to the end of my debt plan and honestly it’s the best thing I ever did. Looking back I wish I had contacted them earlier. Reviewed on: 16th May 2024
Mark's avatar
Mark

Good customer service and always able to resolve any...

5
Good customer service and always able to resolve any issues. Its made paying back my debts affordable. I would highly recommend to anyone. Easy to contact and great app to make the repayments on. Reviewed on: 16th May 2024
Amy's avatar
Amy

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