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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Fantastic support and reassurance

5
When I first spoke to Payplan I was not knowing how to get out of my financial difficulties. I was reassured as well as giving me a “light at the end of the tunnel”. Ever since I have received a top class service with kind, friendly, supportive staff. Reviewed on: 8th June 2022

Very understanding and knowledgeable.

5
Very understanding and knowledgeable. They helped me find a solution to my financial crisis without judgement. Nothing but kindness when I was distraught Reviewed on: 16th May 2024

So easy, non judgemental, very supportive and has he...

5
So easy, non judgemental, very supportive and has helped me so much. Previously I wasn't sleeping because I was so stressed and worried about the bills but now I can relax a bit and know that I'm working towards being debt free Reviewed on: 16th May 2024

It’s helped me sort my life out- I’m finally getting...

5
It’s helped me sort my life out- I’m finally getting my finances in order. Thank you very much pay plan! Reviewed on: 16th May 2024

Excellent service.

5
Very positive, quick and smooth sailing. Reviewed on: 16th May 2024

Wonderful from the start.

5
Wonderful from the start. PayPlan made me feel calm and took the gloomy weight off my shoulders. I’m so grateful for all the help they have provided. Reviewed on: 16th May 2024

Payplan made me feel comfortable without judgement.

5
Payplan made me feel comfortable without judgement. They came up with a budget of what I can afford to pay back in full without compromising my day to day living with my family. They send me emails of how I can budget better and make my money go further. I know they are always a phone call away if I ever need to make enquiries and are always happy to help. Reviewed on: 16th May 2024

Really helped me get control over my finances

5
Really helped me get control over my finances after getting into a different time Reviewed on: 16th May 2024

Been very underdtanding and helpful

5
Been very underdtanding and helpful Reviewed on: 16th May 2024

Been in a debt plan for 10 years and very...

5
Been in a debt plan for 10 years and very happy Reviewed on: 16th May 2024

Payplan has helped me get my debts under control and...

5
Payplan has helped me get my debts under control and also accepting my request to decrease my payments when it became difficult to make arranged payments. Staff are friendly and helpful. Reviewed on: 16th May 2024