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Perfect Pet Insurance: Pet Insurance reviews

4.75
Based on 1,490 reviews, last reviewed 20th Aug 2025
5700% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Simple and stress free It was so simple and easy to arrange insurance for my 2 dogs...As we never have enough time to do these things every year Reviewed on: 20th August 2025
Jo b's avatar
Jo b

Latest lowest rating:

1

Every time we try to claim, allegedly the claim form... Every time we try to claim, allegedly the claim form hasn’t been submitted which clearly it has and therefore stinks of delaying tactics. When eventua... Read more Reviewed on: 12th August 2025
James leggett's avatar
James leggett

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1490)

Helpful staff

5
I spoke to a lovely gentleman on the phone today who reassessed me my claim was being looked into and that I would have an outcome shortly, very happy with the service I have received Reviewed on: 13th July 2023

Easy all round

5
It was easy to take out my policy, it was easy to renew my policy and it was to make a claim! Easy peasy! Reviewed on: 13th July 2023

Polite, helpful, efficient

5
The staff are always quick to answer the phone and efficient with checking my policy Reviewed on: 13th July 2023

Great price

5
I have my French bulldog insured and am very happy with the price I pay, I have the highest cover due to their health conditions and other company’s are quoting x3 as much!!! Reviewed on: 13th July 2023

Very happy my pet has cover

5
My puppy became poorly and needed an operation which was paid for within a few days!! So happy I choose this company Reviewed on: 13th July 2023

Great insurer

5
I had to recently contact perfect pet to change some details and the person I spoke to was extremely helpful, I felt very comfortable knowing my pet is insured with them! Thank you perfect pet Reviewed on: 13th July 2023

Great value

5
Insured 2 dogs for the price of one with other insurances on lifetime policy. Reviewed on: 12th July 2023

Easy to do

5
Easy to call and easy to amend any details when I’ve rang the team - they also have an online vet which helped make me less worried after my dog swallowed a stone Reviewed on: 12th July 2023

Just what you need

5
easy, simple, great price, fantastic perks! Reviewed on: 12th July 2023

A quality pet insurance for a good price.

5
The people on the phone at perfect pet insurance are kind and warm. I have spoken to them a few times and have always had extremely helpful people quickly assist me with me queries. Reviewed on: 12th July 2023

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