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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1748)

Superb company

5
Lady I spoke with was very informative and sympathic as my pet was unwell and needed treatment. Explained things in great detail and answered all my queries Reviewed on: 3rd August 2023
Lucy G's avatar
Lucy G

Great !!!!

5
I have had my dog insured for a few years. When she needed an operation perfect pet payed quickly and without any quibbles. I have previously been with other insurance companies that have not been so helpful. Reviewed on: 3rd August 2023
dsmokie@yahoo.co.uk's avatar
[email protected]

Professional

5
I found from 1st contact that the girl was very knowledgeable and clearly explained what we were covered for. All very friendly Have recommended to my children for their pets Reviewed on: 3rd August 2023
Kevin Prosser's avatar
Kevin Prosser

Text

5
Similar to a lot of people, I always have my mobile telephone on me & it is very quick & convenient to communicate via SMS. Reviewed on: 3rd August 2023
Colin's avatar
Colin

Great to deal with

5
I have been a customer for the last few years and have always found the to be an absolute pleasure to deal with. Reviewed on: 3rd August 2023
Graham S's avatar
Graham S

Friendly & Competent

5
Helpful and Friendly Staff. Willing to go the extra mile. Customer focused Reviewed on: 2nd August 2023
Marie's avatar
Marie

Great pet insurance and customer service / support

5
It was a really clear product to understand and when we had questions and needed support Perfect Pet were extremely helpful Reviewed on: 2nd August 2023
James 's avatar
James

Amazing kind heart company

5
Not only are perfect pet professional, but also have a sense of care with regards to your pets! Reviewed on: 2nd August 2023
Freya Sweetman's avatar
Freya Sweetman

Great insurance

5
Great pet insurance, I have been insured with lots of companies and Perfect Pet are the best Reviewed on: 2nd August 2023
Paul's avatar
Paul

Great pet insurance

5
I have had to make several claims for one of my dogs and have not experienced any problems getting payments of this company Reviewed on: 2nd August 2023
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Perfect pet insurance

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