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Perfect Pet Insurance: Pet insurance reviews

4.55
Based on 1,750 reviews, last reviewed 10th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

I had never claimed from prefect pets until my dogs... I had never claimed from perfect pets until my dogs finally visit where she had a blood test and subsequently as this showed she had kidney failure ha... Read more Reviewed on: 10th June 2026
Jane Mead's avatar
Jane Mead

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1750)

Smart Caring Professionals!

5
Had a claim for my young puppy, and as a new owner I was lost but the team at Perfect Pet were so lovely and kind, they talked me through everything and my claim was paid so quickly. With all the costs I have this was a massive relief to my partner and I. Great pet people. I can't thank them enough. Reviewed on: 4th August 2023

These guys are Brilliant, their service is above and beyond!

5
These guys could not be more helpful, if you are looking for the Perfect pet insurance, with a super helpful company this is it. Reviewed on: 3rd August 2023

Superb company

5
Lady I spoke with was very informative and sympathic as my pet was unwell and needed treatment. Explained things in great detail and answered all my queries Reviewed on: 3rd August 2023

Great !!!!

5
I have had my dog insured for a few years. When she needed an operation perfect pet payed quickly and without any quibbles. I have previously been with other insurance companies that have not been so helpful. Reviewed on: 3rd August 2023

Professional

5
I found from 1st contact that the girl was very knowledgeable and clearly explained what we were covered for. All very friendly Have recommended to my children for their pets Reviewed on: 3rd August 2023

Text

5
Similar to a lot of people, I always have my mobile telephone on me & it is very quick & convenient to communicate via SMS. Reviewed on: 3rd August 2023

Great to deal with

5
I have been a customer for the last few years and have always found the to be an absolute pleasure to deal with. Reviewed on: 3rd August 2023

Friendly & Competent

5
Helpful and Friendly Staff. Willing to go the extra mile. Customer focused Reviewed on: 2nd August 2023

Great pet insurance and customer service / support

5
It was a really clear product to understand and when we had questions and needed support Perfect Pet were extremely helpful Reviewed on: 2nd August 2023

Amazing kind heart company

5
Not only are perfect pet professional, but also have a sense of care with regards to your pets! Reviewed on: 2nd August 2023

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