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Perfect Pet Insurance: Pet insurance reviews

4.49
Based on 1,755 reviews, last reviewed 15th Sep 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Excellent I spoke to Paige today and she couldn’t have been more helpful. She was very friendly and polite. Reviewed on: 15th September 2026
Hazalea's avatar
Hazalea

Latest lowest rating:

1

The worst companies I have come across By far one of the worst companies I have ever come across. They have consistently failed to take my direct debit for a year despite my account not cha... Read more Reviewed on: 19th August 2026
Tom's avatar
Tom

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1755)

Pet insurance & perks

5
We've had perfect pet insurance for many years now. Luckily we've only had to claim once, which was very straight forward and pay out was in a timely manner. The perks are a bonus and helped us save some money elsewhere. Thank you so much perfect pets. Reviewed on: 4th August 2023

Perfect customer experience!

5
Everything went very smoothly, would highly recommend Reviewed on: 4th August 2023

Easy to navigate website.

5
Although had to wait a short while for phone call to be answered, my query was covered and the agent was very polite and helpful. Reviewed on: 4th August 2023

Perfect Pet

5
Perfect Pet insurance has been providing excellent service at such a high quality. I would definitely recommend this to friends and family. Excellent job to the whole team and we hope that this business grows exponentially in the coming years. Reviewed on: 4th August 2023

Pretty Perfect Pet Insurance!

5
Perfect Pet have been amazing with assisting us with insurance for our pet and made life very easy when we had to make a claim. Friendly, helpful and informative staff made the whole process much easier to deal with - just brilliant! Reviewed on: 4th August 2023

Smart Caring Professionals!

5
Had a claim for my young puppy, and as a new owner I was lost but the team at Perfect Pet were so lovely and kind, they talked me through everything and my claim was paid so quickly. With all the costs I have this was a massive relief to my partner and I. Great pet people. I can't thank them enough. Reviewed on: 4th August 2023

These guys are Brilliant, their service is above and beyond!

5
These guys could not be more helpful, if you are looking for the Perfect pet insurance, with a super helpful company this is it. Reviewed on: 3rd August 2023

Superb company

5
Lady I spoke with was very informative and sympathic as my pet was unwell and needed treatment. Explained things in great detail and answered all my queries Reviewed on: 3rd August 2023

Great !!!!

5
I have had my dog insured for a few years. When she needed an operation perfect pet payed quickly and without any quibbles. I have previously been with other insurance companies that have not been so helpful. Reviewed on: 3rd August 2023

Professional

5
I found from 1st contact that the girl was very knowledgeable and clearly explained what we were covered for. All very friendly Have recommended to my children for their pets Reviewed on: 3rd August 2023

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