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Perfect Pet Insurance: Pet insurance reviews

4.49
Based on 1,755 reviews, last reviewed 15th Sep 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Excellent I spoke to Paige today and she couldn’t have been more helpful. She was very friendly and polite. Reviewed on: 15th September 2026
Hazalea's avatar
Hazalea

Latest lowest rating:

1

The worst companies I have come across By far one of the worst companies I have ever come across. They have consistently failed to take my direct debit for a year despite my account not cha... Read more Reviewed on: 19th August 2026
Tom's avatar
Tom

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1755)

Fantastic company

5
Been with this company for years and although never had to claim always had fast replies to any queries and have been very competitive with price Reviewed on: 13th July 2023

Top Insurance company

5
Had my insurance with Perfect Pets for 3 years now and I can’t fault them. A+ Reviewed on: 13th July 2023

Great price and service

5
Easy to renew my policy, friendly and efficient staff. Great price. Reviewed on: 13th July 2023

Fab service

5
No issues, good service and really good customer service Reviewed on: 13th July 2023

Great cover

5
Having compared many other insurers these stood out by far with the comprehensive cover provided. Having a boisterous Labrador I needed something that would enable me to claim more than once if anything happened and this is exactly what I’m able to do. You definitely get what you pay for and much more compared to other insurers. Reviewed on: 13th July 2023

Excellent Value

5
The fees for insurance are very competitive. No hassle renewal procedures and keep you updated frequently. Highly recommend as such a friendly team of quality employees Reviewed on: 13th July 2023

Very reasonable

5
No problem with the set up and all reasonable prices Reviewed on: 13th July 2023

Easy, friendly and helpful

5
Simple to set up, you can auto-renew and still get a call to check the cover is still right for you. Handy when I was unwell and had my eyes off the ball to check during a recent health issue as they did the leg work. Reviewed on: 13th July 2023

Exceptional

5
The prices are good for what claim you want and overall I am satisfied at what I receive and also the notifications regarding savings Reviewed on: 13th July 2023

Simple, Clear Policies with lovely staff

5
I’ve been with Perfect Pet for 3 years and had no problems whatsoever. The prices for the level of cover are fair and competitive and staff quickly answer calls and are responsive to any questions. Would have no hesitation to recommend Reviewed on: 13th July 2023

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