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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
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Philip
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1748)

Excellent service when I needed it

5
My cat sadly passed away and they sent a condolences card - they sorted all the final bills and made it so much easier Reviewed on: 13th July 2023
Hayley's avatar
Hayley

Great Pet Insurance

4
Easy to arrange for our pet we adopted when my mother passed away. competitive premiums and good terms and conditions. No claims yet but that will be the true test a==of how good policy and customer service is. Many thanks Reviewed on: 13th July 2023
William Kersley's avatar
William Kersley

Great service

5
Easiest insurance company to sign up to, straight forward and nothing hidden from you. Reviewed on: 13th July 2023
Catherine Stone 's avatar
Catherine Stone

Amazing customer service !

5
Would highly recommend this gentleman. Full of energy, honest and always willing to help regardless of time Reviewed on: 13th July 2023
George Harris's avatar
George Harris

Easy customer service and reliable

5
Had to claim earlier this year for my dog to have a lump removed, super helpful and had absolutely no issues. Reviewed on: 13th July 2023
Jade Marchant's avatar
Jade Marchant

Easy to use and always helpful

5
Very easy to set up and use, have always been extremely helpful and accommodating. Happily recommend to anyone. Reviewed on: 13th July 2023
Rachael's avatar
Rachael

Nothing Special

2
Too many conditions leading to reasons why you won't pay a claim Reviewed on: 13th July 2023
Mark Bergdahl's avatar
Mark Bergdahl

Pet Insurance

5
We have a rescue working cocker spaniel and decided to look for pet insurance, Perfect pet insurance is great value for money and peace of mind Reviewed on: 13th July 2023
Kenneth Barrett's avatar
Kenneth Barrett

Perfectly priced and professional

5
I feel my lovely pooch is covered for everything at a good price, what more can I ask! Reviewed on: 13th July 2023
Lynda Hardy's avatar
Lynda Hardy

Cheap premiums

5
Not expensive, but a little reassurance in case our boy becomes poorly Reviewed on: 13th July 2023
Kimberley Stott's avatar
Kimberley Stott

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