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Perfect Pet Insurance: Pet insurance reviews

4.49
Based on 1,755 reviews, last reviewed 15th Sep 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Excellent I spoke to Paige today and she couldn’t have been more helpful. She was very friendly and polite. Reviewed on: 15th September 2026
Hazalea's avatar
Hazalea

Latest lowest rating:

1

The worst companies I have come across By far one of the worst companies I have ever come across. They have consistently failed to take my direct debit for a year despite my account not cha... Read more Reviewed on: 19th August 2026
Tom's avatar
Tom

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1755)

Very happy

4
We have both our dogs insured with Perfect Pet - when our first dog was approx 6 months old, he had an unexpected accident which cost an arm and a leg, but Perfect Pet honoured the terms of the insurance and reimbursed a large portion of the vet fees, which gave us peace of mind financially. It's not easy to go through things like that with your beloved pet, but the support received with Perfect Pet throughout the process was great and we were happy when we got our second dog, to insure her with them too, as we had the confidence and trust in them, that they will come through if anything unexpected like this happens again with either dog. They are always friendly and polite on the phone, and make sure to help with any query so that you are satisfied everything is in order and taken care of, so you can have peace of mind day-to-day, to enoky life with your pets, knowing your pets are covered. Reviewed on: 13th July 2023

Easy and quick to set up

4
Perfect pet was all done on line. All quick and easy to set up. Then when due for renewal it was an easy process to complete and the price hadnt increased. Reviewed on: 13th July 2023

Does what it says on the pet food tin!

5
Great insurance, reasonably priced. I would recommend. A++++++++ Reviewed on: 13th July 2023

Accident

5
My dog was involved in an accident and perfect pet paid out so quickly and direct to the vet Reviewed on: 13th July 2023

Great insurance cover

5
Easy to set up and be covered straight away Reviewed on: 13th July 2023

Brilliant

5
Paid my claim online very helpful Reviewed on: 13th July 2023

Outstanding

5
Outstanding service, support and price! Reviewed on: 13th July 2023

Excellent service when I needed it

5
My cat sadly passed away and they sent a condolences card - they sorted all the final bills and made it so much easier Reviewed on: 13th July 2023

Great Pet Insurance

4
Easy to arrange for our pet we adopted when my mother passed away. competitive premiums and good terms and conditions. No claims yet but that will be the true test a==of how good policy and customer service is. Many thanks Reviewed on: 13th July 2023

Great service

5
Easiest insurance company to sign up to, straight forward and nothing hidden from you. Reviewed on: 13th July 2023

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