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Perfect Pet Insurance: Pet insurance reviews

4.49
Based on 1,755 reviews, last reviewed 15th Sep 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Excellent I spoke to Paige today and she couldn’t have been more helpful. She was very friendly and polite. Reviewed on: 15th September 2026
Hazalea's avatar
Hazalea

Latest lowest rating:

1

The worst companies I have come across By far one of the worst companies I have ever come across. They have consistently failed to take my direct debit for a year despite my account not cha... Read more Reviewed on: 19th August 2026
Tom's avatar
Tom

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1755)

Amazing customer service !

5
Would highly recommend this gentleman. Full of energy, honest and always willing to help regardless of time Reviewed on: 13th July 2023

Easy customer service and reliable

5
Had to claim earlier this year for my dog to have a lump removed, super helpful and had absolutely no issues. Reviewed on: 13th July 2023

Easy to use and always helpful

5
Very easy to set up and use, have always been extremely helpful and accommodating. Happily recommend to anyone. Reviewed on: 13th July 2023

Nothing Special

2
Too many conditions leading to reasons why you won't pay a claim Reviewed on: 13th July 2023

Pet Insurance

5
We have a rescue working cocker spaniel and decided to look for pet insurance, Perfect pet insurance is great value for money and peace of mind Reviewed on: 13th July 2023

Perfectly priced and professional

5
I feel my lovely pooch is covered for everything at a good price, what more can I ask! Reviewed on: 13th July 2023

Cheap premiums

5
Not expensive, but a little reassurance in case our boy becomes poorly Reviewed on: 13th July 2023

Helpful

5
Always very helpful and polite on the phone Reviewed on: 13th July 2023

Simple and straight forward insurance company

5
I found them on a comparison site and they were the most competitive out of all the options. I was able to select the type of insurance I wanted, as I didn't want all bells and whistles and the value was significantly better than the rest. My policy has just been renewed and they have offered (as an ongoing policy) an even better rate than last year. Not something that I have experienced with other insurers who immediately increase their policies by a huge percentage, so I am staying put with Perfect Pet. Reviewed on: 13th July 2023

Fantastic insurance

5
I’ve had perfect pets insurance for a couple of years now always been super helpful. Reviewed on: 13th July 2023

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