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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,743 reviews, last reviewed 6th Nov 2025
833% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

4

Low price and good cover Low price and good cover is ideal- completing the application is quite time consuming though, it kept resetting and making me start again which wasn’t... Read more Reviewed on: 1st November 2025
Mads's avatar
Mads

Latest lowest rating:

1

AVOID at all costs - put in claim and was rewarded £... AVOID at all costs - put in claim and was rewarded £200 out of a £1000 bill, 2 excess deductions, 15% deduction as weight had changed - disgraceful cu... Read more Reviewed on: 6th November 2025
Jane's avatar
Jane

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1743)

Great price for lifetime cover

5
Great prove for lifetime cover, polite staff. Will pay vet directly. Reviewed on: 13th July 2023

Great customer service

5
After persistent calls because I couldn't answer in work but when I finally did get to answer Tracy was great, all sorted and dogs covered. Very helpful and friendly, thank you Reviewed on: 13th July 2023

Excellent cover

5
My poor dog Nero got some glass in his paw which unfortunately turned out to be quite expensive. Perfect pet insurance were prompt and efficient with our claim, it took a lot of the stress out especially when times are tough 5* Reviewed on: 13th July 2023

Good Value For Money!

5
Love the fact that there is no limit to the number of conditions that can be claimed for. Reviewed on: 13th July 2023

Easy and helpful

5
Of all my experiences I have had, it has been straightforward. Good customer service! Reviewed on: 13th July 2023

Great pet insurance

5
Highly recommend! Really happy with their service! Reviewed on: 13th July 2023

Great service

5
Seamless process throughout. Would recommend this company to fellow pet owners Reviewed on: 13th July 2023

Change of address

5
I needed to amend my address and it was done within two minutes of me calling! Reviewed on: 13th July 2023

My dog broke its leg

5
My staffy broke his leg and perfeft pet sorted the costs between them and my vet Reviewed on: 13th July 2023

Excellent customer service

5
Excellent service when I called to amend my details Reviewed on: 13th July 2023

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