Smart Money People Logo
Go to business site
Share this page
Link copied

Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip
Visit provider site Read all reviews Write a review

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Review Perfect Pet Insurance: Pet Insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Perfect Pet Insurance Pet Insurance reviews (1748)

Helpful

5
Always very helpful and polite on the phone Reviewed on: 13th July 2023
Zena Marshall's avatar
Zena Marshall

Simple and straight forward insurance company

5
I found them on a comparison site and they were the most competitive out of all the options. I was able to select the type of insurance I wanted, as I didn't want all bells and whistles and the value was significantly better than the rest. My policy has just been renewed and they have offered (as an ongoing policy) an even better rate than last year. Not something that I have experienced with other insurers who immediately increase their policies by a huge percentage, so I am staying put with Perfect Pet. Reviewed on: 13th July 2023
Daisy Fewlass's avatar
Daisy Fewlass

Fantastic insurance

5
I’ve had perfect pets insurance for a couple of years now always been super helpful. Reviewed on: 13th July 2023
Emma Robinson's avatar
Emma Robinson

Excellent value

5
Great value for money with the cover you get. Reviewed on: 13th July 2023
Gorse's avatar
Gorse

Peace of mind.

4
Very quick and easy to apply for this policy which provides all I need. Reviewed on: 13th July 2023
Kirk Gillies's avatar
Kirk Gillies

Great price for lifetime cover

5
Great prove for lifetime cover, polite staff. Will pay vet directly. Reviewed on: 13th July 2023
JPlatt's avatar
JPlatt

Great customer service

5
After persistent calls because I couldn't answer in work but when I finally did get to answer Tracy was great, all sorted and dogs covered. Very helpful and friendly, thank you Reviewed on: 13th July 2023
Mrs Bracken 's avatar
Mrs Bracken

Excellent cover

5
My poor dog Nero got some glass in his paw which unfortunately turned out to be quite expensive. Perfect pet insurance were prompt and efficient with our claim, it took a lot of the stress out especially when times are tough 5* Reviewed on: 13th July 2023
Justin Mccormick's avatar
Justin Mccormick

Good Value For Money!

5
Love the fact that there is no limit to the number of conditions that can be claimed for. Reviewed on: 13th July 2023
VickiMo 's avatar
VickiMo

Easy and helpful

5
Of all my experiences I have had, it has been straightforward. Good customer service! Reviewed on: 13th July 2023
Lois's avatar
Lois

Review Perfect Pet Insurance: Pet Insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill