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Perfect Pet Insurance: Pet insurance reviews

4.55
Based on 1,750 reviews, last reviewed 10th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

I had never claimed from prefect pets until my dogs... I had never claimed from perfect pets until my dogs finally visit where she had a blood test and subsequently as this showed she had kidney failure ha... Read more Reviewed on: 10th June 2026
Jane Mead's avatar
Jane Mead

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1750)

Perfectly priced and professional

5
I feel my lovely pooch is covered for everything at a good price, what more can I ask! Reviewed on: 13th July 2023

Cheap premiums

5
Not expensive, but a little reassurance in case our boy becomes poorly Reviewed on: 13th July 2023

Helpful

5
Always very helpful and polite on the phone Reviewed on: 13th July 2023

Simple and straight forward insurance company

5
I found them on a comparison site and they were the most competitive out of all the options. I was able to select the type of insurance I wanted, as I didn't want all bells and whistles and the value was significantly better than the rest. My policy has just been renewed and they have offered (as an ongoing policy) an even better rate than last year. Not something that I have experienced with other insurers who immediately increase their policies by a huge percentage, so I am staying put with Perfect Pet. Reviewed on: 13th July 2023

Fantastic insurance

5
I’ve had perfect pets insurance for a couple of years now always been super helpful. Reviewed on: 13th July 2023

Excellent value

5
Great value for money with the cover you get. Reviewed on: 13th July 2023

Peace of mind.

4
Very quick and easy to apply for this policy which provides all I need. Reviewed on: 13th July 2023

Great price for lifetime cover

5
Great prove for lifetime cover, polite staff. Will pay vet directly. Reviewed on: 13th July 2023

Great customer service

5
After persistent calls because I couldn't answer in work but when I finally did get to answer Tracy was great, all sorted and dogs covered. Very helpful and friendly, thank you Reviewed on: 13th July 2023

Excellent cover

5
My poor dog Nero got some glass in his paw which unfortunately turned out to be quite expensive. Perfect pet insurance were prompt and efficient with our claim, it took a lot of the stress out especially when times are tough 5* Reviewed on: 13th July 2023

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