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Perfect Pet Insurance: Pet insurance reviews

4.49
Based on 1,755 reviews, last reviewed 15th Sep 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Excellent I spoke to Paige today and she couldn’t have been more helpful. She was very friendly and polite. Reviewed on: 15th September 2026
Hazalea's avatar
Hazalea

Latest lowest rating:

1

The worst companies I have come across By far one of the worst companies I have ever come across. They have consistently failed to take my direct debit for a year despite my account not cha... Read more Reviewed on: 19th August 2026
Tom's avatar
Tom

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1755)

Good service and easy to deal with

4
I've used Perfect Pet for a few years now. Thankfully not too many claims for our 2 dogs, but when we needed to, the process was simple and the people I dealt with at Perfect Pet were very good Reviewed on: 1st September 2022

Really helpful

5
Such a helpful and nice company. Been with them for a few years now and everytime we have to spoken everyone has been great and really tried to help us and get us the best deals etc. Reviewed on: 31st August 2022

Intuitive

5
Very intuitive website. Great value and good options for various types of pet insurance. Reviewed on: 31st August 2022

Claim for poorly pooch.

5
This was the first time I had ever had to claim on my insurance but myclaim was dealt with quickly and efficiently. Reviewed on: 31st August 2022

Easy, understandable, great price

5
Great experience so far. Haven’t had to claim yet (thank goodness) but the communication is clear and the cost is competitive. Reviewed on: 30th August 2022

Great experience

5
easy setup, pricing was very reasonable Reviewed on: 30th August 2022

Excellent service

5
From start to finish been excellent to deal with. Reviewed on: 30th August 2022

Great Insurance company

5
Great Insurance company! Amazing customer service. We made our claim once and it has been resolved immediately. We already recommend Perfect Pet to our friends and as I'm aware they insured their pets at Perfect Pet. Reviewed on: 30th August 2022

Great service

5
A good product and good customer service when I needed it Reviewed on: 30th August 2022

Pet insurance at a fair price

5
Reasonable charges for insurance. A company that appears easy to deal with. Concise information and a better than most excess policy. Reviewed on: 30th August 2022

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