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Perfect Pet Insurance: Pet insurance reviews

View other Perfect Pet Insurance products
4.49
Based on 1,755 reviews, last reviewed 15th Sep 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Excellent I spoke to Paige today and she couldn’t have been more helpful. She was very friendly and polite. Reviewed on: 15th September 2026
Hazalea's avatar
Hazalea

Latest lowest rating:

1

The worst companies I have come across By far one of the worst companies I have ever come across. They have consistently failed to take my direct debit for a year despite my account not cha... Read more Reviewed on: 19th August 2026
Tom's avatar
Tom
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1755)

Helpful customer service when called

4
Did exclude some charges with my claim. Renewal came in over 60 percent increase but did manage to negotiate a better price Reviewed on: 5th September 2025
Nicola C's avatar
Nicola C

Everything is easy to understand online and follow.

5
Everything is easy to understand online and follow. It gives you a breakdown of everything. Reviewed on: 5th September 2025
Shirley Considine 's avatar
Shirley Considine

Always friendly and happy to help

5
Always friendly and happy to help Reviewed on: 5th September 2025
Jay z's avatar
Jay z

Phenomenal level of cover for a very small price.

5
The level of cover provided by PerfectPet is phenomenal for such a small monthly premium. Compared to the price and coverage of leading providers and other smaller providers there is no comparison. Reviewed on: 5th September 2025
Michael Q's avatar
Michael Q

Renewed my pet insurance for 2nd year.

5
Renewed my pet insurance for 2nd year. Excellent service although no claims made yet. Reviewed on: 5th September 2025
MR G's avatar
MR G

Great insurance easy to deal with and good value

4
Always had positive experiences with making claims or speaking to a customer adviser very helpful and smooth process for claims Reviewed on: 5th September 2025
Amy B's avatar
Amy B

Excellent service

5
Always willing to help and easy to talk to Reviewed on: 5th September 2025
Marian j's avatar
Marian j

Great VFM. No hidden exclusions.

5
Quote was simple. Cover explained clearly. No hidden costs or exclusions. All very upfront and easy to understand. Great VFM Reviewed on: 5th September 2025
Anita P's avatar
Anita P

I had a problem with direct debits and customer serv...

5
I had a problem with direct debits and customer service sorted it out in a really friendly and professional manner. The customer service agent was really helpful and. Went above and beyond to sort out the issue. Reviewed on: 5th September 2025
Michael R's avatar
Michael R

Easy choice

5
You had the best value for money I could find and setting up the account was effortless. So far I have been really impressed. Reviewed on: 4th September 2025
Steve's avatar
Steve

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