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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,742 reviews, last reviewed 1st Nov 2025
1441% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

4

Low price and good cover Low price and good cover is ideal- completing the application is quite time consuming though, it kept resetting and making me start again which wasn’t... Read more Reviewed on: 1st November 2025
Mads's avatar
Mads

Latest lowest rating:

1

Can't access insurance policy. Can't access insurance policy. Hard to navigate through. Reviewed on: 22nd October 2025
Dennis 's avatar
Dennis

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1742)

All very easy and a great quote.

5
All very easy and a great quote. Would happily use again! Reviewed on: 3rd September 2025

Great service

5
Are insurance increased, but after a phone call we managed a small discount, thank you. Reviewed on: 3rd September 2025

Perfect pet have been a fan insurer for my dog for s...

5
Perfect pet have been a fan insurer for my dog for several years. They quickly deal with claims and resolve any issues. Reviewed on: 3rd September 2025

I have found their customer care amazing.

5
I have found their customer care amazing. Reviewed on: 3rd September 2025

I would recent Perfect Pets to anyone

5
Brilliant customer service and a very reasonable price. Reviewed on: 3rd September 2025

Hopeless claims department

2
Declined payment of claim as the vet initially had our dog down as a JRcross but on the policy she correctly is a small mongrel. Although the vet has updated their records, PPETS demanded payment for change of breed. After much discussion with a very helpful customer services assistant who understood the issue and saw it was PPET problem, she has overturned that demand. Still awaiting payment for the initial claim approx 4 months ago. Reviewed on: 3rd September 2025

Easy to set up and value for money.

5
Easy to set up and value for money. Luckily I haven’t had to make any claims yet. Reviewed on: 3rd September 2025

First Class

5
Very good explanations of plans and excellent service Reviewed on: 3rd September 2025

Absolutely fantastic service from start to finish wh...

5
Absolutely fantastic service from start to finish when making my first ever claim for my beloved pet. They dealt with it promptly, paid the vets really fast and kept me informed all of the way through. Reviewed on: 3rd September 2025

New to the pet insurance but easy sign up.

5
New to the pet insurance but easy sign up. Reviewed on: 3rd September 2025

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