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Perfect Pet Insurance: Pet insurance reviews

View other Perfect Pet Insurance products
4.55
Based on 1,750 reviews, last reviewed 10th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

I had never claimed from prefect pets until my dogs... I had never claimed from perfect pets until my dogs finally visit where she had a blood test and subsequently as this showed she had kidney failure ha... Read more Reviewed on: 10th June 2026
Jane Mead's avatar
Jane Mead
Read all reviews Write a review

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Review Perfect Pet Insurance: Pet insurance now

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Perfect Pet Insurance Pet insurance reviews (1750)

Great insurance easy to deal with and good value

4
Always had positive experiences with making claims or speaking to a customer adviser very helpful and smooth process for claims Reviewed on: 5th September 2025
Amy B's avatar
Amy B

Excellent service

5
Always willing to help and easy to talk to Reviewed on: 5th September 2025
Marian j's avatar
Marian j

Great VFM. No hidden exclusions.

5
Quote was simple. Cover explained clearly. No hidden costs or exclusions. All very upfront and easy to understand. Great VFM Reviewed on: 5th September 2025
Anita P's avatar
Anita P

I had a problem with direct debits and customer serv...

5
I had a problem with direct debits and customer service sorted it out in a really friendly and professional manner. The customer service agent was really helpful and. Went above and beyond to sort out the issue. Reviewed on: 5th September 2025
Michael R's avatar
Michael R

Easy choice

5
You had the best value for money I could find and setting up the account was effortless. So far I have been really impressed. Reviewed on: 4th September 2025
Steve's avatar
Steve

Great service, recommended by which?

5
Great service, recommended by which? Reviewed on: 4th September 2025
Joanne W's avatar
Joanne W

So Helpful

5
Elliot was so helpful, polite, and sorted everything out with professionally, amazing Reviewed on: 4th September 2025
Lauraine Simpson Jansz's avatar
Lauraine Simpson Jansz

I found the transition to perfect pet from my old in...

5
I found the transition to perfect pet from my old insurance company very easy and the process easy to follow. The welcoming emails were informative and friendly and easy to follow. They also provide excellent value for money. Reviewed on: 3rd September 2025
Alison's avatar
Alison

All very easy and a great quote.

5
All very easy and a great quote. Would happily use again! Reviewed on: 3rd September 2025
Joshua Hayes's avatar
Joshua Hayes

Great service

5
Are insurance increased, but after a phone call we managed a small discount, thank you. Reviewed on: 3rd September 2025
Steven p's avatar
Steven p

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