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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.74
Based on 1,612 reviews, last reviewed 10th Sep 2025
16300% increase in 5 star reviews
in the past 90 days
350% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

4

Easy enough to navigate online. Easy enough to navigate online. New to the company so too soon to tell. Reviewed on: 10th September 2025
Rebecca S's avatar
Rebecca S

Latest lowest rating:

1

Ripping off your customers My first year’s renewal was emailed. After reviewing the documents, despite not making any claims my premium had increased by over £70. Not being give... Read more Reviewed on: 5th September 2025
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Maria
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1612)

Simple and easy application process

5
Simple and easy application and instant sign up Reviewed on: 1st August 2025
Anthony B's avatar
Anthony B

Claim not questioned and paid quickly once received.

5
Claim not questioned and paid quickly once received. Queries dealt with quickly too. Reviewed on: 1st August 2025
Adam B's avatar
Adam B

Great so far just signed up.

5
Great so far just signed up. Haven’t had any problems and very easy signing up which is great Reviewed on: 31st July 2025
Scott b's avatar
Scott b

Good value and customer care.

5
Dealing with a member of staff on the phone, he was very clear in answering my query and provided a good outcome financially for my dogs insurance. Reviewed on: 28th July 2025
Monica T's avatar
Monica T

Everything is spot on

5
The quote was competitive and great value for money. Simple to understand the features and benefits of the policy and excess. Onboarding process was straight forward and all electronic documents received. Easy to set up, navigate around the online portal account. Excellent Perfect Pet Loyalty app too! Reviewed on: 24th July 2025
Anthony B's avatar
Anthony B

Perfect perfect pet insurance

5
I've been with perfect pet insurance for 4 years. They have given me a great service at a competitive price. Plus the perks are an added bonus too. Customer service is second to none. Reviewed on: 23rd July 2025
Darren H's avatar
Darren H

Have only just taken out the insurance but have hear...

5
Have only just taken out the insurance but have heard great things about perfect pets and also my dogs sister is insured with yourselves aswell. Reviewed on: 23rd July 2025
Mactinks's avatar
Mactinks

Great Product. Wonderful Staff

5
Thankfully haven’t had to make a claim but I have every confidence if I do all will be fine. The customer service when taking out and renewing the policy has been amazing. Helpful friendly staff are simply great and nothing is too much trouble. Highly recommended. Reviewed on: 23rd July 2025
David D's avatar
David D

Would recommend 100%

5
Your customer service agents were helpful, friendly and happy to help with my query. Was almost as if nothing was too much trouble! Reviewed on: 21st July 2025
Erica Ware 's avatar
Erica Ware

Excellent customer service

5
Excellent customer support and nothing is too much trouble Reviewed on: 18th July 2025
Richard D's avatar
Richard D

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