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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.71
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
85% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1748)

They put the pet first over monetary gain!

5
Insurance seems to be getting more expensive, but perfect pet put the animal first over monetary gain! Very reasonable price! Reviewed on: 5th September 2025
Michael Cairns's avatar
Michael Cairns

An outstanding online experience

5
I have recently purchased Perfect Pet cover for my three dogs. The online functionality was easy to navigate and the price was outstanding. I would definitely recommend the website to others looking to cover their beautiful and much loved pets. Reviewed on: 5th September 2025
Dog Lover's avatar
Dog Lover

Great customer service.

5
Great customer service. easy to sign up and cheapest on market Reviewed on: 5th September 2025
Wayne D's avatar
Wayne D

Helpful customer service when called

4
Did exclude some charges with my claim. Renewal came in over 60 percent increase but did manage to negotiate a better price Reviewed on: 5th September 2025
Nicola C's avatar
Nicola C

Everything is easy to understand online and follow.

5
Everything is easy to understand online and follow. It gives you a breakdown of everything. Reviewed on: 5th September 2025
Shirley Considine 's avatar
Shirley Considine

Always friendly and happy to help

5
Always friendly and happy to help Reviewed on: 5th September 2025
Jay z's avatar
Jay z

Phenomenal level of cover for a very small price.

5
The level of cover provided by PerfectPet is phenomenal for such a small monthly premium. Compared to the price and coverage of leading providers and other smaller providers there is no comparison. Reviewed on: 5th September 2025
Michael Q's avatar
Michael Q

Renewed my pet insurance for 2nd year.

5
Renewed my pet insurance for 2nd year. Excellent service although no claims made yet. Reviewed on: 5th September 2025
MR G's avatar
MR G

Great insurance easy to deal with and good value

4
Always had positive experiences with making claims or speaking to a customer adviser very helpful and smooth process for claims Reviewed on: 5th September 2025
Amy B's avatar
Amy B

Excellent service

5
Always willing to help and easy to talk to Reviewed on: 5th September 2025
Marian j's avatar
Marian j

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