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Perfect Pet Insurance: Pet insurance reviews

View other Perfect Pet Insurance products
4.47
Based on 1,755 reviews, last reviewed 15th Sep 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Excellent I spoke to Paige today and she couldn’t have been more helpful. She was very friendly and polite. Reviewed on: 15th September 2026
Hazalea's avatar
Hazalea

Latest lowest rating:

1

The worst companies I have come across By far one of the worst companies I have ever come across. They have consistently failed to take my direct debit for a year despite my account not cha... Read more Reviewed on: 19th August 2026
Tom's avatar
Tom
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Review Perfect Pet Insurance: Pet insurance now

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Perfect Pet Insurance Pet insurance reviews (1755)

Just great all round, really pleased to be their cus...

5
Just great all round, really pleased to be their customer Reviewed on: 7th September 2025
Edel Q's avatar
Edel Q

Easy joining, no stupid questions, straight forward

5
Easy joining, no stupid questions, straight forward Reviewed on: 6th September 2025
Leah H's avatar
Leah H

Great,friendly service!

5
I had a wonderful advisor who was very helpful and friendly. I would highly recommend this company for pet insurance:) Reviewed on: 5th September 2025
Andrea S's avatar
Andrea S

Great service , very helpful, nice call handler

5
Great service , very helpful, nice call handler Reviewed on: 5th September 2025
Jen M's avatar
Jen M

Very friendly and easily sorted my problem!

5
When I needed to change my details they were friendly, quick and efficient. Reviewed on: 5th September 2025
Dm's avatar
Dm

Ripping off your customers

1
My first year’s renewal was emailed. After reviewing the documents, despite not making any claims my premium had increased by over £70. Not being given any alternative way, I had to called to cancel. Although the agent was pleasant, I couldn’t understand what she was saying. She was however obviously reading from a script- assuming it was reasons I should stay, which of course i didn’t. I then went on a comparison site where you again were the cheapest, offering premium lower than my first year! You simply tried to rip me off at renewal. Reviewed on: 5th September 2025
Maria's avatar
Maria

A great company

5
A great company, fair prices and easy to use Reviewed on: 5th September 2025
Steven 's avatar
Steven

They put the pet first over monetary gain!

5
Insurance seems to be getting more expensive, but perfect pet put the animal first over monetary gain! Very reasonable price! Reviewed on: 5th September 2025
Michael Cairns's avatar
Michael Cairns

An outstanding online experience

5
I have recently purchased Perfect Pet cover for my three dogs. The online functionality was easy to navigate and the price was outstanding. I would definitely recommend the website to others looking to cover their beautiful and much loved pets. Reviewed on: 5th September 2025
Dog Lover's avatar
Dog Lover

Great customer service.

5
Great customer service. easy to sign up and cheapest on market Reviewed on: 5th September 2025
Wayne D's avatar
Wayne D

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