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Perfect Pet Insurance: Pet insurance reviews

View other Perfect Pet Insurance products
4.55
Based on 1,750 reviews, last reviewed 10th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

I had never claimed from prefect pets until my dogs... I had never claimed from perfect pets until my dogs finally visit where she had a blood test and subsequently as this showed she had kidney failure ha... Read more Reviewed on: 10th June 2026
Jane Mead's avatar
Jane Mead
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Review Perfect Pet Insurance: Pet insurance now

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Perfect Pet Insurance Pet insurance reviews (1750)

Ripping off your customers

1
My first year’s renewal was emailed. After reviewing the documents, despite not making any claims my premium had increased by over £70. Not being given any alternative way, I had to called to cancel. Although the agent was pleasant, I couldn’t understand what she was saying. She was however obviously reading from a script- assuming it was reasons I should stay, which of course i didn’t. I then went on a comparison site where you again were the cheapest, offering premium lower than my first year! You simply tried to rip me off at renewal. Reviewed on: 5th September 2025
Maria's avatar
Maria

A great company

5
A great company, fair prices and easy to use Reviewed on: 5th September 2025
Steven 's avatar
Steven

They put the pet first over monetary gain!

5
Insurance seems to be getting more expensive, but perfect pet put the animal first over monetary gain! Very reasonable price! Reviewed on: 5th September 2025
Michael Cairns's avatar
Michael Cairns

An outstanding online experience

5
I have recently purchased Perfect Pet cover for my three dogs. The online functionality was easy to navigate and the price was outstanding. I would definitely recommend the website to others looking to cover their beautiful and much loved pets. Reviewed on: 5th September 2025
Dog Lover's avatar
Dog Lover

Great customer service.

5
Great customer service. easy to sign up and cheapest on market Reviewed on: 5th September 2025
Wayne D's avatar
Wayne D

Helpful customer service when called

4
Did exclude some charges with my claim. Renewal came in over 60 percent increase but did manage to negotiate a better price Reviewed on: 5th September 2025
Nicola C's avatar
Nicola C

Everything is easy to understand online and follow.

5
Everything is easy to understand online and follow. It gives you a breakdown of everything. Reviewed on: 5th September 2025
Shirley Considine 's avatar
Shirley Considine

Always friendly and happy to help

5
Always friendly and happy to help Reviewed on: 5th September 2025
Jay z's avatar
Jay z

Phenomenal level of cover for a very small price.

5
The level of cover provided by PerfectPet is phenomenal for such a small monthly premium. Compared to the price and coverage of leading providers and other smaller providers there is no comparison. Reviewed on: 5th September 2025
Michael Q's avatar
Michael Q

Renewed my pet insurance for 2nd year.

5
Renewed my pet insurance for 2nd year. Excellent service although no claims made yet. Reviewed on: 5th September 2025
MR G's avatar
MR G

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