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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,746 reviews, last reviewed 3rd Dec 2025
80% decrease in 5 star reviews
in the past 90 days
36% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Connor sorted my direct debit issue quickly and assu... Connor sorted my direct debit issue quickly and assured me it would be resolved Reviewed on: 20th November 2025
Kamila M's avatar
Kamila M

Latest lowest rating:

1

Avoid at all costs. The majority of high ratings from customers seem based on cost of the insurance - and Perfect Pet are certainly competitive. If my personal experience... Read more Reviewed on: 3rd December 2025
Smith 's avatar
Smith

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1746)

Great experience. 10/10

5
Great experience. Would highly recommend to anyone. Reviewed on: 7th September 2025

Just great all round, really pleased to be their cus...

5
Just great all round, really pleased to be their customer Reviewed on: 7th September 2025

Easy joining, no stupid questions, straight forward

5
Easy joining, no stupid questions, straight forward Reviewed on: 6th September 2025

Great,friendly service!

5
I had a wonderful advisor who was very helpful and friendly. I would highly recommend this company for pet insurance:) Reviewed on: 5th September 2025

Great service , very helpful, nice call handler

5
Great service , very helpful, nice call handler Reviewed on: 5th September 2025

Very friendly and easily sorted my problem!

5
When I needed to change my details they were friendly, quick and efficient. Reviewed on: 5th September 2025

Ripping off your customers

1
My first year’s renewal was emailed. After reviewing the documents, despite not making any claims my premium had increased by over £70. Not being given any alternative way, I had to called to cancel. Although the agent was pleasant, I couldn’t understand what she was saying. She was however obviously reading from a script- assuming it was reasons I should stay, which of course i didn’t. I then went on a comparison site where you again were the cheapest, offering premium lower than my first year! You simply tried to rip me off at renewal. Reviewed on: 5th September 2025

A great company

5
A great company, fair prices and easy to use Reviewed on: 5th September 2025

They put the pet first over monetary gain!

5
Insurance seems to be getting more expensive, but perfect pet put the animal first over monetary gain! Very reasonable price! Reviewed on: 5th September 2025

An outstanding online experience

5
I have recently purchased Perfect Pet cover for my three dogs. The online functionality was easy to navigate and the price was outstanding. I would definitely recommend the website to others looking to cover their beautiful and much loved pets. Reviewed on: 5th September 2025

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