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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,742 reviews, last reviewed 1st Nov 2025
916% increase in 5 star reviews
in the past 90 days
250% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

4

Low price and good cover Low price and good cover is ideal- completing the application is quite time consuming though, it kept resetting and making me start again which wasn’t... Read more Reviewed on: 1st November 2025
Mads's avatar
Mads

Latest lowest rating:

1

Can't access insurance policy. Can't access insurance policy. Hard to navigate through. Reviewed on: 22nd October 2025
Dennis 's avatar
Dennis

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1742)

Great service , very helpful, nice call handler

5
Great service , very helpful, nice call handler Reviewed on: 5th September 2025

Very friendly and easily sorted my problem!

5
When I needed to change my details they were friendly, quick and efficient. Reviewed on: 5th September 2025

Ripping off your customers

1
My first year’s renewal was emailed. After reviewing the documents, despite not making any claims my premium had increased by over £70. Not being given any alternative way, I had to called to cancel. Although the agent was pleasant, I couldn’t understand what she was saying. She was however obviously reading from a script- assuming it was reasons I should stay, which of course i didn’t. I then went on a comparison site where you again were the cheapest, offering premium lower than my first year! You simply tried to rip me off at renewal. Reviewed on: 5th September 2025

A great company

5
A great company, fair prices and easy to use Reviewed on: 5th September 2025

They put the pet first over monetary gain!

5
Insurance seems to be getting more expensive, but perfect pet put the animal first over monetary gain! Very reasonable price! Reviewed on: 5th September 2025

An outstanding online experience

5
I have recently purchased Perfect Pet cover for my three dogs. The online functionality was easy to navigate and the price was outstanding. I would definitely recommend the website to others looking to cover their beautiful and much loved pets. Reviewed on: 5th September 2025

Great customer service.

5
Great customer service. easy to sign up and cheapest on market Reviewed on: 5th September 2025

Helpful customer service when called

4
Did exclude some charges with my claim. Renewal came in over 60 percent increase but did manage to negotiate a better price Reviewed on: 5th September 2025

Everything is easy to understand online and follow.

5
Everything is easy to understand online and follow. It gives you a breakdown of everything. Reviewed on: 5th September 2025

Always friendly and happy to help

5
Always friendly and happy to help Reviewed on: 5th September 2025

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