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Perfect Pet Insurance: Pet insurance reviews

View other Perfect Pet Insurance products
4.55
Based on 1,750 reviews, last reviewed 10th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

I had never claimed from prefect pets until my dogs... I had never claimed from perfect pets until my dogs finally visit where she had a blood test and subsequently as this showed she had kidney failure ha... Read more Reviewed on: 10th June 2026
Jane Mead's avatar
Jane Mead
Read all reviews Write a review

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1750)

Great value and excellent customer service.

5
Great value and excellent customer service. Clear options and explanation, and friendly team who answered all of my questions. Reviewed on: 8th September 2025
Amanda's avatar
Amanda

Incredibly friendly team, able to support with queri...

5
Incredibly friendly team, able to support with queries quickly & efficiently! Really good value! Reviewed on: 8th September 2025
Hannah J's avatar
Hannah J

Excellent policy and service.

5
Excellent policy and service. I called to discuss my renewal the adviser was able to price match after explaining the benefits of renewing rather than moving to another provider. Reviewed on: 8th September 2025
Samantha B's avatar
Samantha B

Great deal, good customer service

5
Great deal, good customer service Reviewed on: 7th September 2025
Laura T's avatar
Laura T

Great experience. 10/10

5
Great experience. Would highly recommend to anyone. Reviewed on: 7th September 2025
sasia lee's avatar
sasia lee

Just great all round, really pleased to be their cus...

5
Just great all round, really pleased to be their customer Reviewed on: 7th September 2025
Edel Q's avatar
Edel Q

Easy joining, no stupid questions, straight forward

5
Easy joining, no stupid questions, straight forward Reviewed on: 6th September 2025
Leah H's avatar
Leah H

Great,friendly service!

5
I had a wonderful advisor who was very helpful and friendly. I would highly recommend this company for pet insurance:) Reviewed on: 5th September 2025
Andrea S's avatar
Andrea S

Great service , very helpful, nice call handler

5
Great service , very helpful, nice call handler Reviewed on: 5th September 2025
Jen M's avatar
Jen M

Very friendly and easily sorted my problem!

5
When I needed to change my details they were friendly, quick and efficient. Reviewed on: 5th September 2025
Dm's avatar
Dm

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