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Perfect Pet Insurance: Pet insurance reviews

View other Perfect Pet Insurance products
4.55
Based on 1,750 reviews, last reviewed 10th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

I had never claimed from prefect pets until my dogs... I had never claimed from perfect pets until my dogs finally visit where she had a blood test and subsequently as this showed she had kidney failure ha... Read more Reviewed on: 10th June 2026
Jane Mead's avatar
Jane Mead
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1750)

Perfect pet have been a fan insurer for my dog for s...

5
Perfect pet have been a fan insurer for my dog for several years. They quickly deal with claims and resolve any issues. Reviewed on: 3rd September 2025
Gareth H's avatar
Gareth H

I have found their customer care amazing.

5
I have found their customer care amazing. Reviewed on: 3rd September 2025
Marika's avatar
Marika

I would recent Perfect Pets to anyone

5
Brilliant customer service and a very reasonable price. Reviewed on: 3rd September 2025
Jane Roche's avatar
Jane Roche

Hopeless claims department

2
Declined payment of claim as the vet initially had our dog down as a JRcross but on the policy she correctly is a small mongrel. Although the vet has updated their records, PPETS demanded payment for change of breed. After much discussion with a very helpful customer services assistant who understood the issue and saw it was PPET problem, she has overturned that demand. Still awaiting payment for the initial claim approx 4 months ago. Reviewed on: 3rd September 2025
Susan C's avatar
Susan C

Easy to set up and value for money.

5
Easy to set up and value for money. Luckily I haven’t had to make any claims yet. Reviewed on: 3rd September 2025
Sara B's avatar
Sara B

First Class

5
Very good explanations of plans and excellent service Reviewed on: 3rd September 2025
Gary O's avatar
Gary O

Absolutely fantastic service from start to finish wh...

5
Absolutely fantastic service from start to finish when making my first ever claim for my beloved pet. They dealt with it promptly, paid the vets really fast and kept me informed all of the way through. Reviewed on: 3rd September 2025
Natalie C's avatar
Natalie C

New to the pet insurance but easy sign up.

5
New to the pet insurance but easy sign up. Reviewed on: 3rd September 2025
Amy W's avatar
Amy W

Very friendly and professional advice.

5
Very friendly and professional advice. Good price for cover. Reviewed on: 3rd September 2025
Steven's avatar
Steven

Never had issues.

5
Never had issues. Very quick processed claims and easy to make. Reviewed on: 3rd September 2025
Irene Mura's avatar
Irene Mura

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