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Perfect Pet Insurance: Pet insurance reviews

View other Perfect Pet Insurance products
4.49
Based on 1,755 reviews, last reviewed 15th Sep 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Excellent I spoke to Paige today and she couldn’t have been more helpful. She was very friendly and polite. Reviewed on: 15th September 2026
Hazalea's avatar
Hazalea

Latest lowest rating:

1

The worst companies I have come across By far one of the worst companies I have ever come across. They have consistently failed to take my direct debit for a year despite my account not cha... Read more Reviewed on: 19th August 2026
Tom's avatar
Tom
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Review Perfect Pet Insurance: Pet insurance now

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Perfect Pet Insurance Pet insurance reviews (1755)

Great service, recommended by which?

5
Great service, recommended by which? Reviewed on: 4th September 2025
Joanne W's avatar
Joanne W

So Helpful

5
Elliot was so helpful, polite, and sorted everything out with professionally, amazing Reviewed on: 4th September 2025
Lauraine Simpson Jansz's avatar
Lauraine Simpson Jansz

I found the transition to perfect pet from my old in...

5
I found the transition to perfect pet from my old insurance company very easy and the process easy to follow. The welcoming emails were informative and friendly and easy to follow. They also provide excellent value for money. Reviewed on: 3rd September 2025
Alison's avatar
Alison

All very easy and a great quote.

5
All very easy and a great quote. Would happily use again! Reviewed on: 3rd September 2025
Joshua Hayes's avatar
Joshua Hayes

Great service

5
Are insurance increased, but after a phone call we managed a small discount, thank you. Reviewed on: 3rd September 2025
Steven p's avatar
Steven p

Perfect pet have been a fan insurer for my dog for s...

5
Perfect pet have been a fan insurer for my dog for several years. They quickly deal with claims and resolve any issues. Reviewed on: 3rd September 2025
Gareth H's avatar
Gareth H

I have found their customer care amazing.

5
I have found their customer care amazing. Reviewed on: 3rd September 2025
Marika's avatar
Marika

I would recent Perfect Pets to anyone

5
Brilliant customer service and a very reasonable price. Reviewed on: 3rd September 2025
Jane Roche's avatar
Jane Roche

Hopeless claims department

2
Declined payment of claim as the vet initially had our dog down as a JRcross but on the policy she correctly is a small mongrel. Although the vet has updated their records, PPETS demanded payment for change of breed. After much discussion with a very helpful customer services assistant who understood the issue and saw it was PPET problem, she has overturned that demand. Still awaiting payment for the initial claim approx 4 months ago. Reviewed on: 3rd September 2025
Susan C's avatar
Susan C

Easy to set up and value for money.

5
Easy to set up and value for money. Luckily I haven’t had to make any claims yet. Reviewed on: 3rd September 2025
Sara B's avatar
Sara B

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