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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
81% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1748)

Great cover great price

5
Just taken out a policy great cover for a reasonable price Reviewed on: 3rd October 2024
Lorraine H's avatar
Lorraine H

Documents are easy to read and understand, for once...

5
Documents are easy to read and understand, for once I know what I have actually purchased insurance wise Reviewed on: 3rd October 2024
Lara S's avatar
Lara S

Online vet was so helpful when my pet ate a sock in...

5
Online vet was so helpful when my pet ate a sock in the middle of the night, helped to settle the mind of a first time dog owner Reviewed on: 3rd October 2024
Helen G's avatar
Helen G

Good service, team always friendly and usually speak...

5
Good service, team always friendly and usually speak to someone within minutes of calling Reviewed on: 3rd October 2024
Cerise G's avatar
Cerise G

Very happy with the purchase so far and also got mon...

5
Very happy with the purchase so far and also got money off for more than one pet insured Reviewed on: 3rd October 2024
Jack H's avatar
Jack H

Great cover at competitive price

5
Very helpful and explained details of the cover thoroughly, assuring Reviewed on: 2nd October 2024
Julie G's avatar
Julie G

I have only just taken out my insurance for my puppy.

5
I have only just taken out my insurance for my puppy.The price was very reasonable compared to some other companies. Hopefully I won’t need to make a claim but if I do I’m confident I will get a great service Reviewed on: 2nd October 2024
Sharon's avatar
Sharon

Good customer service support

5
Customer service assisted almost immediately and sorted what I needed out. Thanks Reviewed on: 2nd October 2024
S H's avatar
S H

Perfectly fine - verifying that my vets had not forw...

5
Perfectly fine - verifying that my vets had not forwarded any details. Am chasing up. Reviewed on: 2nd October 2024
Wayne E's avatar
Wayne E

Great service

5
Only registered so far but good communication. Reviewed on: 1st October 2024
Barry 's avatar
Barry

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