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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,743 reviews, last reviewed 6th Nov 2025
833% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

4

Low price and good cover Low price and good cover is ideal- completing the application is quite time consuming though, it kept resetting and making me start again which wasn’t... Read more Reviewed on: 1st November 2025
Mads's avatar
Mads

Latest lowest rating:

1

AVOID at all costs - put in claim and was rewarded £... AVOID at all costs - put in claim and was rewarded £200 out of a £1000 bill, 2 excess deductions, 15% deduction as weight had changed - disgraceful cu... Read more Reviewed on: 6th November 2025
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Jane
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1743)

Happy with the experience so far, I also used their...

5
Happy with the experience so far, I also used their 15% multi pet discount Reviewed on: 27th September 2024
Catherine F's avatar
Catherine F

The team could not do more for me, rang when I asked...

5
The team could not do more for me, rang when I asked and sorted out any missing premiums (my fault) Reviewed on: 27th September 2024
Selda F's avatar
Selda F

Lola, our yorkie suddenly became ill.

1
Lola, our yorkie suddenly became ill. We took her to the vet and found out she had renal failure. She spent a few days in hospital without recovering. We made our very legitimate claim. We heard nothing for two months. We made contact. A couple of days later we received a terse to the point email informing us they wouldn't be paying the claim. Why? Because Lola had tooth plaque!! They said this could lead to renal failure. We then had to contact our veterinary surgeon to get them to write a letter informing them that this highly unlikely. Two days later we received payment of £650 out of a claim for £1800. They deducted money for medicines. They deducted for one off medical one use instruments. They even deducted over £300 for future payments. Yep. That's right. Lola died and we even had to pay off the rest of her payments for the remainder of the future contract!!. They are an utter disgrace. They will do ANYTHING not to pay out. Any loophole they will find. The quicker they are shut down the better. Ignore the ratings of 5 star. Those are the clients who have never had to make a claim. When you sign up they will immediately contact you and push you hard to leave a review. That's why their ratings are so high. Check the negatives not the highly rated. DONT DO IT. FIND A BETTER COMPANY. YOU WILL DEEPLY REGRET YOUR CHOICE. THEY ARE CHEAP FOR A REASON. Reviewed on: 27th September 2024
Angry's avatar
Angry

Super friendly helpful service

5
Super friendly helpful service haven’t had any problems so far. Reviewed on: 27th September 2024
Kerrie A's avatar
Kerrie A

Easy to set up and a fair price

5
Easy to set up and a fair price when compared with other insurers. I have not had the opportunity or necessity to claim yet,so will see after that. Reviewed on: 27th September 2024
Dan C's avatar
Dan C

Perfect experience would definitely recommend I have...

5
Perfect experience would definitely recommend I have all 4 pets with you Reviewed on: 27th September 2024
Nicole A's avatar
Nicole A

Not sure what to write yet as not been with them lon...

5
Not sure what to write yet as not been with them long, all ok so far Reviewed on: 27th September 2024
Peter T's avatar
Peter T

Team really helped me when I was upset about my cats...

5
Team really helped me when I was upset about my cats recent diagnosis. Explained wgat I needed to do and even spoke to the vet on my behalf Reviewed on: 27th September 2024
Jemma F's avatar
Jemma F

Claiming was easy, however abit behind the times wit...

5
Claiming was easy, however abit behind the times with the form. However, I got my money back which is all I can ask for Reviewed on: 27th September 2024
Ehera 's avatar
Ehera

I’ve recently signed up with my puppy after hearing...

5
I’ve recently signed up with my puppy after hearing great reviews, sign up process was super easy payments are reasonable and I feel assured that my puppy is well protected Reviewed on: 26th September 2024
Stacie kershaw's avatar
Stacie kershaw

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