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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1748)

Easy and great to use

5
Easy to set up, both of my dogs are insured though you. There are a range of different options for different levels of insurance to meet your needs. Reviewed on: 27th August 2024

We rang up and spoke to Charlie who was lovely and h...

5
We rang up and spoke to Charlie who was lovely and helped us with this ur query. We rang up to adapt our existing policy and he did it there and then and sent the email over. Reviewed on: 27th August 2024

Perfect pet friendly polite well spoken helpful cust...

5
Perfect pet friendly polite well spoken helpful customer service are all brilliant I would recommend them to family and friends Reviewed on: 27th August 2024

Very competitive pricing, and easy to navigate website

5
Very competitive pricing, and easy to navigate website Reviewed on: 27th August 2024

Easy to set up, no issues with anything so far.

5
Easy to set up, no issues with anything so far. Reviewed on: 27th August 2024

Very easy set up, took me 5 mins and I...

5
Very easy set up, took me 5 mins and I was good to go Reviewed on: 27th August 2024

Great price and nice people, would recommend.

5
Great price and nice people, would recommend. Reviewed on: 27th August 2024

Great value and simple policy especially two dogs

5
Great value and simple policy especially two dogs Reviewed on: 23rd August 2024

Great valve

5
Great valve and easy to understand Reviewed on: 23rd August 2024

Dog insurance Simple and cost effective

5
Simple and cost effective. Saved over £300 from previous insurer with better cover - no brainier. Reviewed on: 23rd August 2024

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