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Perfect Pet Insurance: Pet Insurance reviews

4.75
Based on 1,425 reviews, last reviewed 31st May 2025
100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Insurance claim query Queries answered clearly and advice given to make things straight forward Reviewed on: 7th April 2025
Vivienne P's avatar
Vivienne P

Latest lowest rating:

1

DO NOT USE THIS COMPANY My dog came down suddenly with severe haemorrhage gastroenteritis. Clearly in severe pain ,discomfort vomiting blood and watery bloody stool. Contacte... Read more Reviewed on: 31st May 2025
Julie's avatar
Julie

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1425)

Fantastic customer service

5
I'm a new customer having just signed up yesterday. Both customer service advisors I spoke with were fantastic having had some issues with making payment online. Super quick to get through on the phone and the team were great at building rapport, answering all questions and anticipating any ones which might not have been covered. I was very impressed with the service and feel the policies offered are very competitive; both in price and cover. Great service!! Reviewed on: 29th September 2023

An affordable price

5
Perfect pet insurance gives me fantastic cover should my dear little Bichon Frise Agnes become ill at a price that even I can afford! Reviewed on: 28th September 2023

Paid out quickly

5
Thank you Perfect pet, paid my vet bill in full. (minus excess and a deductions) Which I understood Reviewed on: 28th September 2023

Thank you quick payout and very knowledgeable

5
Thank you for your amazing service Reviewed on: 28th September 2023

Fantastic company and caring to customers

5
Thank you perfpet pet for all you have done. Reviewed on: 28th September 2023

Best value around

5
4k cover for less than half the price of most others Reviewed on: 28th September 2023

1st class ;)

5
Easy to understand and set up,competitive price for the amount of cover selected. Couldn't be happier Reviewed on: 28th September 2023

Fast and easily accessible

5
i’d compared a few insurance company’s and this one was so easy to access and also to get the correct cover Reviewed on: 28th September 2023

Terrific

5
No hassle service and easy to use for a first time owner like myself. Reviewed on: 28th September 2023

Excellent service

5
Nice and easy to find all the information I wanted to know to renew my pet insurance. Good value policy offering all I required. Reviewed on: 27th September 2023

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