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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.74
Based on 1,627 reviews, last reviewed 12th Sep 2025
17600% increase in 5 star reviews
in the past 90 days
350% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Phoned to discuss renewal. Phoned to discuss renewal. Very helpful Reviewed on: 12th September 2025
Leesa K's avatar
Leesa K

Latest lowest rating:

1

Ripping off your customers My first year’s renewal was emailed. After reviewing the documents, despite not making any claims my premium had increased by over £70. Not being give... Read more Reviewed on: 5th September 2025
Maria's avatar
Maria
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1627)

Friendly pets interest at heart

5
Friendly customer service nothing is too much hassle. Polly was very helpful and got both my dogs insured with a great deal. Reviewed on: 3rd September 2025
Claire b's avatar
Claire b

Highly highly recommend

5
They have consistently been efficient and great value with no issues. Reviewed on: 3rd September 2025
Victoria P's avatar
Victoria P

Brilliant experience all round.

5
Brilliant experience all round. Very helpful and quick pay outs. Highly recommend Reviewed on: 3rd September 2025
Faye l's avatar
Faye l

Good buy

5
Very quick quote process.easy payment process and paperwork through straight away Reviewed on: 3rd September 2025
Richard T's avatar
Richard T

Absolutely shocking customer service support , raise...

1
Absolutely shocking customer service support , raised a complaint, lied to by staff Reviewed on: 3rd September 2025
Fiona M's avatar
Fiona M

Helpful, caring staff.

5
Helpful, caring staff. Product that serves its purpose Reviewed on: 3rd September 2025
Gail Goodrick's avatar
Gail Goodrick

Used multiple times for my dogs and always found the...

5
Used multiple times for my dogs and always found them easy to talk to and understanding. Reviewed on: 3rd September 2025
Graham's avatar
Graham

Insurance direct debit enquiry

5
When phoning perfect pet customer helpline agent was polite ,helpful and curtious when discussing insurance enquiry explaining why 2 direct debits were taken out on same date Reviewed on: 3rd September 2025
Thomas Taggart 's avatar
Thomas Taggart

Wouldn’t waste money on them

1
Pay money each month in good faith, then on the only occasion I need to make a claim, they find every impossible loophole to wriggle out of paying out. Do not communicate everything at the start of the claim which would’ve saved time and effort chasing them. Terrible service. No longer with them! Reviewed on: 3rd September 2025
Emma S's avatar
Emma S

Perfect pet, perfect insurance.

5
Our little pooch has had a few issues recently and I’ve contacted perfect pet to discuss things, they were very empathetic and honest. We have used perfect pet for the last 9 years. Nothing but a great efficient service. Thanks Reviewed on: 3rd September 2025
Beverly D's avatar
Beverly D

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