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Perfect Pet Insurance: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.78 (1238 reviews)

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4.75

Based on 1,238 reviews, last reviewed 20th Sep 2024

39100% increase in 5 star reviews

in the past 90 days

75% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Just started with Perfect Pet, but so far all good. Just started with Perfect Pet, but so far all good. Website was easy to get a quote. Price was good. Reviewed on: 20th September 2024

Latest lowest rating:

1

This company have tried every trick in the book not... This company have tried every trick in the book not to pay a claim of only 200 pounds, i would avoid at all costs, they will put so many hurdles in fr... Read more Reviewed on: 5th September 2024

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About this product

Before choosing your new pet insurance provider, check customer reviews to be confident they’re the right fit for you. We gather Perfect Pet insurance reviews to give you valuable insight into the provider.

Perfect Pet offers policies for cats and dogs, with specialist policies available for animals that are elderly or very young. Various Perfect Pet policies have three levels of cover available: Elite, Elite Extra and Elite Extra Plus. There’s also a multi-pet discount if you have additional animals to insure.

Does this sound like the right company for you? Take a look at our Perfect Pet insurance reviews to learn more about the provider and its policies. Find out what level of cover policyholders chose, and whether they’ve found the policy to be comprehensive. Discover how satisfied they are with the customer service and claims process. Learn about any problems customers have encountered with their policies, or whether they have found the provider to be flawless.

We want to use the power of reviews to help people make more successful decisions. Write an honest Perfect Pet insurance review on Smart Money People and help other pet owners doing their research. Why did you decide to insure with Perfect Pet and have you been satisfied with your decision? Would you say that your premium price was reasonable for the level of cover you received? Have you had any experience with the customer service team or claims process? Whether good or bad, share your experience with others. Together, we can help people like you make better financial decisions.

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Perfect Pet Insurance Pet Insurance reviews (1238)

Do not get bit

Don’t get bit!! Scammers of the tallest order. Like others here, I’ve been appalled by my first experience with Pretense Pets. The time it took to come to the decision of refusing my cllaim and the number of emails back and forth (it must be close to 20 now), with only the last one documented my dogs disqualifying history points to a flawed and most unprofessional service by their claims team. My gut feeling is their tactics are to divert, drain and beat the claimant into submission and this appears a classic case of this. No mention of appeals in their last email points to a company with something to hide. With that in mind and whilst putting this review on various sites warning of their unbecoming conduct , if they don’t provide me with details of where I can escalate this matter either, that’ll be added to their wholly disingenuous motives too, Reviewed on: 3rd June 2023

Awful company with no morals

Avoid this company at all costs! We lost our beautiful German shepherd very suddenly to cancer and perfect pets did everything they could to pay as little as possible towards our vet fees. As an example they have a cap of £12 on blood work, £12 when you have an elite extra policy is insane?! Go with animal friends instead. They pay out with no fuss. Perfect pets are just crooks. They have caused us so much stress and upset. Our vets are even shocked at what a awful company this is Reviewed on: 12th April 2023

Avoid at all vosts

My.puppy had a seizure and was hospitalised by my vets.she was on drip and had various blood tests. She spent the day at my vets for observations. To cit a long story short we paid our vet bill of £775.00 and subsequently made a claim with our insurers..perfect pet. We received a payment 4 weeks later of £276.00 stating on the remittance tests we could have got cheaper treatment. I am absolutely fuming as l have no control what my vet charges and have cancelled this policy....please please do not use this company....they are just rip off merchants looking gor any excuse not to pay.... there is no way they've achieved a 5star recommendation and l would have given them a minus star if l voild...avoid at all costs!! Reviewed on: 22nd February 2023

AVOID these thieves

We adopted a Westie from the Dogs Trust and took out insurance with Perfect Pets paying a year up front. 3 months after he sustained an injury and was limping, he was diagnosed with a crucial ligament and needed surgery costing £4,000. Obviously we went ahead expecting this company to pay up but they refused saying it was a previous injury. Even though the Vet who examined him at the Dog's Trust wrote a letter confirming there was no injury before we adopted him, this company refused to pay! Avoid this company they will do anything not to pay out, disgusting!! Reviewed on: 21st January 2023

Utter crap

Any excuse not to pay a valid claim, citing previous injuries as one and the same. Avoid like the plague Reviewed on: 4th January 2023

Shocking

AVOID AVOID AVOID It would appear that your insurance is not only unfit for purpose but unfair. You take money from customers but find any and every excuse not to honour a claim. Any non routine vet visit is classed as a pre existing condition. Reviewed on: 20th December 2022

Do not use

How on earth does this company get more than 1 star. Please do not use. Read reviews all the 5 star reviews are how easy it was to sign up god help these people if they try and claim anything. Reviewed on: 7th December 2022

claiming

so far the claim process from my pets death has gone smoothly and as long as i get paid when promised then very happy with their service. good on the phones Reviewed on: 11th November 2022

Easy and cheap coverage for my boy

The prices haven't been crazy, its decreased considering my boy is aging! Easy service and great customer service Reviewed on: 9th November 2022

Great price for pet insurance

After buy my sausage last year I needed to find the best cover for him. It was really east yo find and set up. Great price too! Reviewed on: 6th November 2022

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Perfect Pet Insurance: Pet Insurance reviews

39100% increase in 5 star reviews

75% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Perfect Pet Insurance: Pet Insurance now

Perfect Pet Insurance Pet Insurance reviews (1238)

Do not get bit

Awful company with no morals

Avoid at all vosts

AVOID these thieves

Utter crap

Shocking

Do not use

claiming

Easy and cheap coverage for my boy

Great price for pet insurance

Review Perfect Pet Insurance: Pet Insurance now

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