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Family Building Society Customer

250

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All reviews (250)

Review of the Family Building Society, Savings:

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Instant access account, good interest, easy to open!

Really easy to open online, with a good interest rate & instant access. This was followed up with written confirmation & some answers to existing customers queries, they listen! Reviewed on: 6th April 2023

Reply from Family Building Society Thank you for taking the time to leave us a review, we're pleased that you had found the opening process easy! Response date: 12th April 2023

Review of the Family Building Society, Savings:

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Savings Account

Recently changed my account and this was very easy with the help I had from the Society Reviewed on: 5th April 2023

Reply from Family Building Society Thank you for taking the time to leave us a review, we're pleased the process very easy! Response date: 12th April 2023

Review of the Family Building Society, Savings:

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For Mandy Bell

Mandy is a wonderful person to deal with not only in the extremely pleasant way in which she conducts herself, but also with her huge wealth of expertise enabling one to feel absolutely confident with her. Reviewed on: 4th April 2023

Reply from Family Building Society Thank you for taking the time to leave us this review, we're pleased you had a wonderful experience with Mandy. Response date: 12th April 2023

Review of the Family Building Society, Mortgages:

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Excellent all round Service

I can't emphasize enough how helpful Linda Franklin has been through our process. It wasn't straight forward as I continuously asked difficult questions which Linda answered directly or found someone who can. Linda is Knowledgeable, Efficient and is a great communicator. with a pleasant manner. All in All she is a great ambassador for the Family BS! Reviewed on: 28th March 2023

Reply from Family Building Society Thank you for taking the time to leave us a review. We're so pleased to hear that you had an excellent experience with Linda! Response date: 28th March 2023

Review of the Family Building Society, Savings:

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Feedback

Got in touch with Family Building Society to discuss closing one account as well as opening another. Mandy Bell was very helpful in providing the relevant information and putting in place the relevant procedures to carry out my instructions. Reviewed on: 15th March 2023

Reply from Family Building Society Thank you for taking the time to leave us a review. We're so pleased that you found Mandy very helpful! Response date: 16th March 2023

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