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Prosper: Investment accounts reviews

Name: Investment accounts
Rating: 4.79 (405 reviews)

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4.79

Based on 405 reviews, last reviewed 6th Aug 2025

99% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

83%

14%

Latest highest rating:

5

Easy to use, great investment terms. Easy to use, great investment terms. Still testing Reviewed on: 6th August 2025

Latest lowest rating:

1

Not easy to work with Unresponsive customer service. Slow order placement in SIPP. App issues that are ignored. I have very low confidence in them, which is a shame as they... Read more Reviewed on: 19th April 2025

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About this product

Prosper offer general investment accounts (GIAs).

Prosper GIAs have no contribution limits, they are free to open and you can move money in and out easily via the app. Prosper refund fees on 30 funds from the best-known asset managers around the world.

Prosper GIA reviews help you find out what it’s really like to be a customer. If you’ve used Prosper before, you can also leave a review and share your experience.

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Prosper Investment accounts reviews (405)

it was quick and easy to open the account

it was quick and easy to open the account and subsequently they have kept me informed Reviewed on: 21st March 2025

It was super easy to set up and the clarity of my in...

It was super easy to set up and the clarity of my investments is crystal clear unlike some others. The App is excellent and informative. Quite simply I trust these guys with my money. Reviewed on: 21st March 2025

Very easy to open, and view account on app.

Very easy to open, and view account on app. Competitive rates. Reviewed on: 21st March 2025

Very good platform, good customer service.

Very good platform, good customer service. Reviewed on: 21st March 2025

Moved all my money across after Vanguard raised fees.

Moved all my money across after Vanguard raised fees. It's a no brainer, I get charged no fees on the basic funds that I was already investing into anyway, and still comes out cheaper if I do want to invest in different funds that aren't free. Transfering out from Vanguard was pretty simple too, they handled everything! Super happy Reviewed on: 21st March 2025

Only started using recently, but simple to register...

Only started using recently, but simple to register and use, good app. Reviewed on: 21st March 2025

Good range of products and great customer service!

I have been using prosper for over a year now. The choice of investment options is excellent, and the customer service is fast and easily accessible (real people too!). They walked me through the ISA transfer process and were available for any query I had. I have recommended Prosper to all of my family and friends. Reviewed on: 21st March 2025

Always kept well informed.

Always kept well informed. Customers tried with dignity. Very competitive interest rates. Reviewed on: 21st March 2025

I had a bad start (my fault no doubt) but it was all...

I had a bad start (my fault no doubt) but it was all sorted out satisfactorily and I got good customer services. Well done Rohan. Reviewed on: 21st March 2025

Prosper offers interest rates not available elsewher...

Prosper offers interest rates not available elsewhere, and they even gave me a free financial planning session with a fantastic consultant. Highly recommend. Reviewed on: 21st March 2025

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