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Prosper: Investment accounts reviews

Name: Investment accounts
Rating: 4.79 (405 reviews)

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4.79

Based on 405 reviews, last reviewed 6th Aug 2025

99% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

83%

14%

Latest highest rating:

5

Easy to use, great investment terms. Easy to use, great investment terms. Still testing Reviewed on: 6th August 2025

Latest lowest rating:

1

Not easy to work with Unresponsive customer service. Slow order placement in SIPP. App issues that are ignored. I have very low confidence in them, which is a shame as they... Read more Reviewed on: 19th April 2025

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About this product

Prosper offer general investment accounts (GIAs).

Prosper GIAs have no contribution limits, they are free to open and you can move money in and out easily via the app. Prosper refund fees on 30 funds from the best-known asset managers around the world.

Prosper GIA reviews help you find out what it’s really like to be a customer. If you’ve used Prosper before, you can also leave a review and share your experience.

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Prosper Investment accounts reviews (405)

No fees, but also no customer service

Opened savings account that went smoothly but isn't intuitive. I have spent the last month trying to open an S&S ISA which still hadn't happened. The one I have to transfer in isn't on their list and it said to fill in a form but didn't link it. Their chatbot said they don't have a form. I managed to get a digital form from customer service but it has a problem which I have contacted customer service twice but 2 weeks later still no call back. My ISA will be going somewhere else as will my future business, unfortuntely no fees is good but not worth it in this case. Reviewed on: 21st March 2025

Great offers but but somewhat unclear what was happe...

Great offers but but somewhat unclear what was happening when opening my accounts Reviewed on: 21st March 2025

Simple and efficient, still receiving emails to my o...

Simple and efficient, still receiving emails to my old address though. Reviewed on: 21st March 2025

Best rates out there.

Best rates out there. Enhanced bonus rates on top of standard. Reviewed on: 21st March 2025

So far, so good.

So far, so good. Good selection of funds with some discounted options (at least for now). Reviewed on: 21st March 2025

Happy with service - Good

Goodproducts easy to set up Reviewed on: 21st March 2025

Its been positive.

Its been positive. No issues with either deposits or withdrawals Reviewed on: 21st March 2025

Could improve

I think they need to have better communication and send out paperwork. Hopefully my investments will do well with them. Reviewed on: 21st March 2025

Simple pension consolidation, great service

Prosper transferred my existing pensions quickly and efficiently, keeping me informed throughout. The platform makes it easy to manage my pension, isas, and savings through a single, simple and intuitive app. Great mix of products supported at very competitive rates supported by excellent service. 5 stars! Reviewed on: 20th March 2025

very easy to use.

very easy to use. app layout is nice and clear. I like the boost that the extra Proper gives Reviewed on: 20th March 2025

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