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Protectivity: Specialist Insurance reviews

Name: Specialist Insurance
Rating: 4.91 (1452 reviews)

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4.91

Based on 1,452 reviews, last reviewed 7th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

User-friendly insurance The Protectivity website and their different insurance offerings are easy to navigate and understand. I have recently renewed my policy, and I am very... Read more Reviewed on: 7th September 2025

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024

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About this product

Our Protectivity specialist Insurance reviews can help you to find out what life as a Protectivity customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Protectivity Specialist Insurance reviews (1452)

Review of the Protectivity, Specialist Insurance:

Happy Customer

Great experience so far, not had any issues which has required customer service assistance (hence the neutral response), would recommend Reviewed on: 26th July 2024

Smooth renewal process

Smooth renewal process and good advice given. Reviewed on: 3rd October 2024

Excellent website, quick and easy cover for our fest...

Excellent website, quick and easy cover for our festival stall Reviewed on: 3rd October 2024

I have found customer service very helpful and it's...

I have found customer service very helpful and it's easy to make changes on the policy Reviewed on: 3rd October 2024

No hidden agenda.

No hidden agenda. What you see is what you get. Straight forward . Reviewed on: 3rd October 2024

Claim made easy

Had no problem when I had to make a claim. Smooth and easy process Reviewed on: 3rd October 2024

Very quick and easy.

Very quick and easy. I haven’t needed to call for any reason. Good value for money! Reviewed on: 3rd October 2024

Very easy to set up a policy that met my requirements.

Very easy to set up a policy that met my requirements. Protectivity have a great website, clear documentation and good service Reviewed on: 3rd October 2024

Needed insurance for an archery club.

Needed insurance for an archery club. I had a lengthy phone conversation with a lady representative who helped me understand what I needed in place. As we added some extra cover for equipment I needed a further quick conversation with someone else prior to completing the process online. A fantastic experience from start to finish. Reviewed on: 2nd October 2024

Excellent service.

Excellent service. Keeps me informed. Reviewed on: 2nd October 2024

Easy to sign up, quick process

Easy, quick process to sign up. I haven’t needed to make a claim. Reviewed on: 2nd October 2024

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