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Protectivity: Specialist Insurance reviews

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4.91
Based on 1,450 reviews, last reviewed 5th Jan 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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6%
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Latest highest rating:

5

The insurance was simple to set up, customer service... The insurance was simple to set up, customer service clarified questions and the insurance was set up quickly Reviewed on: 5th January 2025
Aspire M's avatar
Aspire M

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi
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About this product

Our Protectivity specialist Insurance reviews can help you to find out what life as a Protectivity customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

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Protectivity Specialist Insurance reviews (1450)

gr8 value for money

5
the bees knees for value fab service Reviewed on: 21st July 2024
maria b's avatar
maria b

I have found the insurance generally good.

5
I have found the insurance generally good. I have not had to contact them about a claim but one time a house alarm was triggered by accident and I was a little dissapointed at their response as I would have expected them to arrange a house alarm business for a call out. Reviewed on: 21st July 2024
Angela L's avatar
Angela L

Great so far

5
From what I have used and seen great service so far Reviewed on: 20th July 2024
Natalie clark's avatar
Natalie clark

Supported through the claims ptocess

5
I needed to make a claim about an upsetting situation and the staff were very supportive. Everything was conducted in a professional and timely manner and concluded to my satisfaction. I wouldn’t hesitate in recommending the company to my colleagues. Reviewed on: 20th July 2024
Nicci's avatar
Nicci

Friendly and reasonably priced

4
I've been with Protectivity for a few years now for my pet sitting business. The monthly premiums are reasonable for the cover. I particularly like the scheme which allows for discounts on premiums for referring others...it's a good incentive. The customer service team are friendly and calls are answered quickly. The only issue I have had was with an enquiry where I was misinformed about cover for a specific dog breed, the XL bully. This was around the time the ban was considered being introduced. The information I was given did not line up with the policy details on banned breeds and this was an important enquiry whereby the correct information should have been given or at least referred to underwriters if the advisor was unsure. Apart from that, I'm happy with Protectivity. Reviewed on: 20th July 2024
Sam L's avatar
Sam L

excellent professional insurance

5
Protectivity provides excellent professional insurance at an affordable price. Reviewed on: 20th July 2024
Phil W's avatar
Phil W

Amazing Insurance provide for my job 10/10 service

5
Amazing Insurance provide for my job 10/10 service Reviewed on: 19th July 2024
Gabriella G's avatar
Gabriella G

It's a good insurance.

4
It's a good value for money insurance. I'm happy Reviewed on: 19th July 2024
Nia's avatar
Nia

Works for me!

5
Helpful advisors, easy to select which insurance best suited to my needs, very good value for money, especially good for short term cover, will use them again and have already recommended you to other craft fair stallholders. Reviewed on: 19th July 2024
hettie's avatar
hettie

Reliable and simple

5
I have archery insurance through Protectivity. Always keep me informed, auto-roll over each year with plenty of warning. Just great. Thank you. Reviewed on: 19th July 2024
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John Hartshorne

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