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Protectivity: Specialist Insurance reviews

4.91
Based on 1,452 reviews, last reviewed 7th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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94%
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6%
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Latest highest rating:

5

User-friendly insurance The Protectivity website and their different insurance offerings are easy to navigate and understand. I have recently renewed my policy, and I am very... Read more Reviewed on: 7th September 2025
Lucy R's avatar
Lucy R

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi

About this product

Our Protectivity specialist Insurance reviews can help you to find out what life as a Protectivity customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Protectivity Specialist Insurance reviews (1452)

Review of the Protectivity, Specialist Insurance:

Good for unusual requirements

5
We had special needs and medical problems. We were helped to get the cover we needed Reviewed on: 15th October 2024

It's so easy and straight forward to apply online,.

5
It's so easy and straight forward to apply online,. There's so many extra benefits at a low cost.. really happy with what I got. Great value for money x Reviewed on: 18th July 2024

Excellent service with competitive rates

5
Protectivity have been my insurance provider for four years. I have and continue to be very satisfied with the service they provide at a very competitive rate offering more than adequate coverage for the demands required in my industry. Reviewed on: 17th July 2024

I have been insured with Protectivity since 2019.

5
I have been insured with Protectivity since 2019. I have phoned on a couple of occasions to ask questions and found the customer service staff to be polite and knowledgeable. Their yearly increases are also very fair making them an excellent insurer for myself and my cat sitting business Reviewed on: 17th July 2024

Had to start new and this was so easy and a lot chea...

5
Had to start new and this was so easy and a lot cheaper than others Reviewed on: 17th July 2024

Very reasonable price for excellent level of cover.

5
Very reasonable price for excellent level of cover. Easy to set up, and easy to change your level of cover during the policy if you need to increase your cover. Great customer service in assisting with this. Reviewed on: 17th July 2024

easy access/communication

5
Easy to communicate with and have questions answered. Everything easily accessible Reviewed on: 17th July 2024

Efficient service, no issues over the last year.

5
Efficient service, no issues over the last year. I find the monthly emails full of great tips and useful information Reviewed on: 17th July 2024

Reassurance with a friendly touch and easy process

5
The process of setting up my public liability insurance was really easy and I found the representative to be really helpful. The policy gives me great price of mind. Reviewed on: 17th July 2024

Affordable insurance which covers all my needs

5
Affordable insurance which covers all my needs as a pet business owner! So simple to get a quote and adjust to your specific requirements if necessary. I haven't needed to contact anybody directly so far, so can't speak to that, but so far I'm really pleased. Reviewed on: 17th July 2024

Easy to set up, good affordable cover

5
Easy to set up, good affordable cover Reviewed on: 17th July 2024