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Prudential: Pension reviews

1.91
Based on 28 reviews, last reviewed 24th Nov 2024
100% decrease in 5 star reviews
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300% increase in 1 star reviews
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2 star
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Latest highest rating:

5

Great customer service and knowledgeable advice give... Great customer service and knowledgeable advice given combined with great rates Reviewed on: 23rd August 2024
Tony santilli's avatar
Tony santilli

Latest lowest rating:

1

stay away from these absolute thieves These absolute con artists had. Precise instructions in a will on who they had to pay so there's absolutely no reason why still after a year the... Read more Reviewed on: 24th November 2024
Mr g's avatar
Mr g

About this product

The Prudential pension reviews on the Smart Money People website are written by people like you. Finding a pension company that you can trust and rely on is a must for most people. Take a look through our reviews to find out if Prudential is the right company for you.

For many of us, our pension is a crucial part of our financial future. Selecting the right provider therefore is important, and comparing plans, and looking at details like contribution limits, annual fees, and how your account is managed, can all help you make the right choice.

Hearing other peoples’ experiences can also be really useful. Our Prudential pension reviews cover a range of pension products and services, so you can find the ones most relevant to you.

If you hold a pension with Prudential, we'd love you to write an honest review here too! If you’re unsure what to write about, include things like how easy it was to understand, how helpful customer services have been, and how transparent the policy was. This information can all be really helpful to others doing their research on pension companies.

Smart Money People is the UK’s largest financial services review site and we want to increase trust and transparency in the industry. Read or write a Prudential pension review below.

Prudential Pension reviews (28)

Review of the Prudential, Pension:

PRUDENTIAL PENSIONS THEY DO NOT PAY OUT

1
I HAVE 2 PENSIONS WITH PRUDENTIAL THE FIRST WAS DUE TO PAY MY ANNUITY ON 1ST JULY,2023 AND THE SECOND ON 1ST JANUARY,2024, I AM STILL WAITING FOR BOTH OF THESE POLICIES TO BE SORTED AND PAID OUT, PRUDENTIAL JUST NEVER GET THE MATTER SORTED ALWAYS ANOTHER EXCUSE FOR DELAYING PAYING, LONG DELAYS BETWEEN RESPONSES JUST DRAGGING OUT THE PAIN FOR MYSELF STRUGGLING TO SURVIVE ON NO MONEY, PRUDENTIAL EVEN IGNORE THE ONBUDSMANS RULING THAT THEY HAD TO PAY ME WITHIN 30 DAYS. I AM AT MY WITTS END WORRYING HOW I WILL SURVIVE OVER THE WINTER WITHOUT ANY INCOME. ANY SUGESTIONS WILL BE GRATEFULLY RECEIVED, I GET MY STATE PENSION ON 6TH MARCH 2025 SO IF I CAN SURVIVE TILL THEN I SHOULD BE O.K. IT JUST THE WINTER TO GET THROUGH. Reviewed on: 29th September 2024

Poor company to handle your money.

1
I call about the years of service I had with spectrum brands. I was hired in Aug 1976. They froze the pension in June 2010. Do the math, it should be a couple months short of 34 years of service. Yet Prudential says it is only 27.9. If they can't do simple math, they really should not be handling anyone's money. Finally got this issue resolved after a full year. Not all Prudential fault; Spectrum Brands played a big part of the issue. Had to contact an attorney to get my full pension. Reviewed on: 9th November 2021

Lost pension fund

1
15 weeks after I found out the prudential lost my pension fund 15/20 calls 30 mins to 1 hour wait to be answered each time - placated by promises of calls back that have never come. Still no closer to them sorting the situation out. ABSOLUTELY DISGUSTING SERVICE - DO NOT USE THESE INCONSIDERATE INCOMPETANT CRETINS FOR ANYTHING Reviewed on: 12th February 2021

Great switch to Pru

5
I moved to a Pru flexible pension with my IFA and have been very satisfied with the level of service and investment returns Reviewed on: 3rd January 2020

Easy pension to understand

5
Prudential helped me open a pension and start saving for the future. They made sure I understood the risks involved and investments. I felt so comfortable investing funds there for my pension. Reviewed on: 15th April 2019

Crooks

1
My pension turned out to be worthless, wish I hadn't bothered. These folk are crooks or very bad at investing and therefore should work at something they're better at. Reviewed on: 23rd September 2018

Great insurance company

5
Been with them for years never had a problem Reviewed on: 5th May 2018

Easy to understand

5
Easy to understand and great customer service. Reviewed on: 9th May 2017
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