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Purely Pets: Pet Insurance reviews

4.67
Based on 2,022 reviews, last reviewed 23rd Oct 2024
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
TOM's avatar
TOM

Latest lowest rating:

1

Shambles Dreadful company Dreadful company, owe us hundreds of pounds, won’t respond to emails, don’t pick up the phone, at a stressful time of pet illness and then passing it’... Read more Reviewed on: 23rd October 2024
Lee 's avatar
Lee

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

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Purely Pets Pet Insurance reviews (2022)

Excellent pet insurance

5
Purely pets is an amazing insurer, everything is super straight forwards. The premium is very fair for each animal. I love the fact they have a 24hr vet helpline for any problems that your unsure about. Awesome company and never had a single problem. :) Reviewed on: 29th June 2020

Great product, great team

5
We have insured 3 Rottweilers with purely pets. The choice of products is great and every customer service adviser has been exceptional Reviewed on: 29th June 2020

Really helpful

5
I recently took out an insurance policy with Purely Pets. I had to raise a query with the contact center and they called me a back within a day or so and answered all my questions. The girl I spoke to was really friendly and easy to talk to. Great customer care. Reviewed on: 29th June 2020

great value for money

5
Policy covers all that was needed and very good value for money Reviewed on: 29th June 2020

First Class

5
Absolutely first class service, simple claim process and easy to deal with Reviewed on: 29th June 2020

Superb insurance company

5
Looking for a new insurance for my dog and purely pets came out on top. Had to make a claim and they kept me informed right from the time I submitted it until they paid out. They are also very helpful and understanding and go all out to help. Reviewed on: 29th June 2020

Significant increase on monthly premium when renewing

2
After my first year with purely Pets, when it came to renewing my policy for the same cover the cost doubled. I had made a claim on my insurance, so I did expect an increase, but not by 100%. They will reimburse you for external lab tests, but will not reimburse you for your Vet to interpret the results Which seems very odd. Reviewed on: 29th June 2020

Value for money

5
Purley pets are value for money, very helpful when you speak to them and vets bills get paid very quickly. Reviewed on: 29th June 2020

Brill pet insurance

5
Customer sevice very helpful an knowledgeable Reviewed on: 29th June 2020

Friendly and affordable easy to contact

5
I moved my pet insurance for the first time in 6 years, I found this company to be very competitive in prices, offering exactly the same requirements as a highly competitive well known pet insurer ,very friendly and so far excellent service Reviewed on: 29th June 2020

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