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Purely Pets: Pet Insurance reviews

4.67
Based on 2,022 reviews, last reviewed 23rd Oct 2024
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
TOM's avatar
TOM

Latest lowest rating:

1

Shambles Dreadful company Dreadful company, owe us hundreds of pounds, won’t respond to emails, don’t pick up the phone, at a stressful time of pet illness and then passing it’... Read more Reviewed on: 23rd October 2024
Lee 's avatar
Lee

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

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Purely Pets Pet Insurance reviews (2022)

Value for money

5
I have not needed to make a claim & trust will never have to.However information received from Purely Pets has always been informative & useful. Reviewed on: 29th June 2020

Claim dealt with quickly with no hassle

5
Iv been with purely pets for years with my spaniel and have only ever had to make one claim which was dealt with quickly and efficiently. Reviewed on: 29th June 2020

Excellent

5
Easy set up, offering the same level of cover for £100 less than my previously insurer. Thanks Reviewed on: 29th June 2020

Excellent Pet Insurance

5
My Mini Schnauzer was quite poorly so had to use out of ours emergency vets. Was a bit worried whether I would be paid out but within six weeks I received my money back. Very easy to claim thank you Reviewed on: 29th June 2020

Customer Service

5
I rang to a arrange pet insurance and was very impressed with the service. The young lady I spoke to was extremely helpful and explained everything very clearly. I was certainly recommend a friend to use Purely Pets. Reviewed on: 29th June 2020

In Constant communication

5
I have had to make 2 insurance claims with purely pets, both times i have had clear instructions and direction on the process of the claim and the communication was second to none. Both claims settled promptly. Would highly recommend. Reviewed on: 29th June 2020

Amazing Customer Service

5
I signed up my kitten when I rescued him and wasn’t completely sure on what to put in some of boxes. I called up and the customer care team were so efficient, polite and helpful! This is exactly the service I hoped for when i signed up! Well done team! Reviewed on: 29th June 2020

Absolutely superb policy with really friendly and efficient advisors.

5
Excellent insurance policy totally reliable and reassuring to know your pets cover is in excellent hands Reviewed on: 29th June 2020

Super vets

5
Had no problem everything explained to us could not ask for anything else thanks Reviewed on: 29th June 2020

Very good service

4
Good at keeping in touch about anything Sending emails and news About any claims Reviewed on: 29th June 2020

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