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Purely Pets: Pet insurance reviews

View other Purely Pets products
4.70
Based on 2,029 reviews, last reviewed 24th Oct 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Reliable and Efficient When submitting a claim they were efficient and dealt directly with our vets on our behalf, making it a pain free process for us. Reviewed on: 5th September 2025
Lynsey Taylor's avatar
Lynsey Taylor

Latest lowest rating:

1

Rebranded and didn't receive paper renewal notice. Rebranded and didn't receive paper renewal notice. Policy for £4000 with a £200 excess (all you could get for senior dogs) increased to £2400 that was... Read more Reviewed on: 24th October 2025
Claire Burns's avatar
Claire Burns
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About this product

Purely Pets offer policies to cover dogs and cats.

Purely Pets offer 15 levels of lifetime cover so you can choose a pet insurance policy that best suits your budget and requirements. You can get a quote and manage your policy online. Purely Pets can make claims payments directly to your vet.

Purely Pets pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Purely Pets before, you can also leave a review and share your experience.

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Purely Pets Pet insurance reviews (2029)

Brilliant customer service and excellent staff

5
Great friendly staff good customer service Reviewed on: 18th July 2021
Jackie 's avatar
Jackie

Hi the helpline is grate and quality of service was great

5
The help desk was great and quality of service was good Reviewed on: 18th July 2021
steven barton's avatar
steven barton

Very good

5
Easy to use and very helpful . I was very happy. Reviewed on: 18th July 2021
ipm1001@icloud.com's avatar
[email protected]

Quick easy and affordable

5
Wanted pet insurance which affordable but good. This was the best Reviewed on: 18th July 2021
mcgregor340@btinternet.com's avatar
[email protected]

Happy cat

4
My cat likes it so i do. My cat normally doesnt go for anything new so i was surprised hoq happy she was Reviewed on: 18th July 2021
Estell Smith's avatar
Estell Smith

New customer but good reviews and better coverage for premium

3
Have not had to claim and is first year but easy to apply and coverage good for dog over 9 at reasonable cost compared to many. Reviewed on: 18th July 2021
Carol Benny's avatar
Carol Benny

Good value

5
Easy to arrange and very good value Reviewed on: 18th July 2021
Mike on the mic's avatar
Mike on the mic

Brilliant service

5
Easy to deal with always helpful and straightforward will be staying with Purely Pets for our two spaniels. Reviewed on: 18th July 2021
Elizabeth Tsylor's avatar
Elizabeth Tsylor

Value

5
Easy to read policy straightforward process Reviewed on: 18th July 2021
david smith's avatar
david smith

Best value

5
Excellent easy service and a great quote , hassle free Reviewed on: 18th July 2021
Joanne Hughes's avatar
Joanne Hughes

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