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Purely Pets: Pet Insurance reviews

4.68
Based on 2,021 reviews, last reviewed 4th Sep 2024
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
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TOM

Latest lowest rating:

2

Poor service, slow claims process, rising premiums With insurance, there are limited interactions upon which to base your judgment. My experiences with Purely Pets thus far have generally been unfavour... Read more Reviewed on: 23rd August 2024
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PP

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

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Purely Pets Pet Insurance reviews (2021)

Pawfect company!

5
Staff helpful and friendly- no problems Reviewed on: 16th July 2021

Great

5
Great value for your money and quality of service is beyond approch Reviewed on: 16th July 2021

Happy customer

5
This is the first time I have used Purely Pets insurance. I have a dog walking business, and I found their service to be efficient, covering all aspects of the business. Their prices are affordable and fair. Reviewed on: 16th July 2021

Claim experience

5
Helpful telephone staff. Claim payments made very quickly. Reviewed on: 16th July 2021

Great cover with friendly helpful advisors

5
We had to have some of our dogs teeth removed as it is common in her breed to have dental issues. Despite a rigorous dental hygiene regime we were unable to prevent this. I contacted Purley Pets and run the through the claim with an advisor. They were really friendly and helpful. Once the vet had completed the surgery they sent off the claim form and I paid the vet. Once Purley Pets got the form a really help and friendly lady called me to confirm the details and explain what would happen next. I only had to wait a couple of weeks for the claim to be assessed and for the claim to be settled (This is usually quicker but they have a backlog due to COVID). The choices of cover are really good and comprehensive with a plan to suit all budgets. The staff. Have always been friendly, knowledgable and helpful. I would not go anywhere else now. Reviewed on: 16th July 2021

Competitive prices, great cover.

5
Fantastic price, cover is amazing, never clamed but from reviews, if needed everything goes very smooth. Reviewed on: 16th July 2021

First class

5
Dealt with our claim without any fuss. Each member of staff was polite, friendly and on the ball. Would thoroughly recommend. Reviewed on: 16th July 2021

Excellent services with friendly assistance

5
Really good customer service at a very reasonable price. Reviewed on: 16th July 2021

communication

5
Had the best quote for me!perfect for my spaniel dog Reviewed on: 15th July 2021

Great service

5
Easy to apply and great for an older dog policy. Very competitive prices too Reviewed on: 15th July 2021

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