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Purely Pets: Pet insurance reviews

View other Purely Pets products
4.33
Based on 2,032 reviews, last reviewed 23rd Sep 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Reliable and Efficient When submitting a claim they were efficient and dealt directly with our vets on our behalf, making it a pain free process for us. Reviewed on: 5th September 2025
Lynsey Taylor's avatar
Lynsey Taylor

Latest lowest rating:

1

Loyal customer Ive been a loyal customer of purely pets for years. I ensured my puppy and renewed every year. Once my dog was spayed, she was diagnosed with hip dysp... Read more Reviewed on: 23rd September 2026
Deimante M's avatar
Deimante M
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About this product

Purely Pets offer policies to cover dogs and cats.

Purely Pets offer 15 levels of lifetime cover so you can choose a pet insurance policy that best suits your budget and requirements. You can get a quote and manage your policy online. Purely Pets can make claims payments directly to your vet.

Purely Pets pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Purely Pets before, you can also leave a review and share your experience.

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Purely Pets Pet insurance reviews (2032)

Quick customer service and full insurance payout

5
My cat had an accident in the garden, absolutely no idea still to this day how it happened however she had a cut on her belly that had opened up quite badly. I took her straight away to the emergency vets and it became apparent she needed an operation. To add to this there were a couple of complications with the operation. Purely Pets understood the situation, took everything accurately into consideration and after I paid my initial fee they paid the rest. It was a fairly costly operation and I am extremely grateful to the insurance company for making this life-threatening and difficult time for us with our beautiful cat, a little easier. Reviewed on: 11th July 2019
Pete's avatar
Pete

Purely pets purely simplicity

4
From start to completion the whole process was purely simplicity Reviewed on: 11th July 2019
Davie nelson's avatar
Davie nelson

Beat other more well known providers

5
I shopped around as my renewal quote had gone up 40% and I hadn’t even made a claim. Reviewed on: 11th July 2019
Julie Sadler's avatar
Julie Sadler

Great Service

5
The staff are very helpful and are happy to go over any of the details. I have claimed for my dog and it was easy and stress free. I also got cover for my 2nd dog and again was very easy to set up. Reviewed on: 11th July 2019
Maggie Murphy's avatar
Maggie Murphy

Easy,no hastle

5
No issues with anything,easy to join good value Reviewed on: 11th July 2019
Steve's avatar
Steve

Very competitive

5
All done very quick to arrange and a very good price Reviewed on: 11th July 2019
John Wallis's avatar
John Wallis

Brilliant Service

5
Brilliant Service, with a great deal of explanation of what you are actually entitled too & what you are paying for (this is also clear in fine print) always helpful when calling up, fix or help you with your query. Helped me massively I am so grateful I insured my little pug and extremely happy with Purely Pets helpful friendly service/advice Reviewed on: 11th July 2019
Rachel's avatar
Rachel

Insurance review

5
We have been our pet insurance for quite a while now No problems with anything ie getting claims sorted and payed Contact and caring very courteous, I will always renew my policy, Excellent Reviewed on: 11th July 2019
Jayli's avatar
Jayli

Happy as a dog with a waggy tail

5
Purely pets have given me and my dog a generous amount of cover for a thrifty monthly payment. I'm happy he's covered, he's happy that i'm happy. Reviewed on: 11th July 2019
Diane Goulding's avatar
Diane Goulding

PEACE OF MIND FOR YOU REGARDING YOUR PET S HEALTH

4
I have had a couple of claims for my 2 soft coated wheaton terriers ,all claims have been dealt with to my satisfaction. Reviewed on: 11th July 2019
DAVID's avatar
DAVID

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