Smart Money People Logo
Go to business site
Share this page
Link copied

Purely Pets: Pet insurance reviews

View other Purely Pets products
4.71
Based on 2,030 reviews, last reviewed 2nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Reliable and Efficient When submitting a claim they were efficient and dealt directly with our vets on our behalf, making it a pain free process for us. Reviewed on: 5th September 2025
Lynsey Taylor's avatar
Lynsey Taylor

Latest lowest rating:

1

Very poor dealing with claims. Very poor dealing with claims. Have raised a complaint and will escalate to the FOS to investigate. Reviewed on: 2nd January 2026
KM's avatar
KM
Visit provider site Read all reviews Write a review

About this product

Purely Pets offer policies to cover dogs and cats.

Purely Pets offer 15 levels of lifetime cover so you can choose a pet insurance policy that best suits your budget and requirements. You can get a quote and manage your policy online. Purely Pets can make claims payments directly to your vet.

Purely Pets pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Purely Pets before, you can also leave a review and share your experience.

Review Purely Pets: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Purely Pets Pet insurance reviews (2030)

swift to act

5
very helpful and quick to respond Reviewed on: 12th July 2019
Ann Jones's avatar
Ann Jones

the best

5
Very Good company, I will be recommended to everyone who has pets. Reviewed on: 12th July 2019
Anna Story's avatar
Anna Story

Good to know my pet is in good hands

5
Purely pets are easy to talk to and peace of mind knowing my pet will be looked after should she take ill Reviewed on: 12th July 2019
Anna McWhirter's avatar
Anna McWhirter

Amazing value for money

5
Very competitive rates and great insurance for all my pets. Excellent regarding communication and informing customers of updates or changes to policies Reviewed on: 12th July 2019
Janet Captain's avatar
Janet Captain

Best value pet insurance

5
Covers all the needs for my dog now that she’s reached an age where she’s more at risk. It’s a relief to be able to get her such good cover at a price I can afford Reviewed on: 12th July 2019
Sarah Lailey's avatar
Sarah Lailey

Always helpful

5
Thank you I will recommend Purely Pets Reviewed on: 11th July 2019
Justyna 's avatar
Justyna

Good per insurance

5
After losing my last cat to diabetes and not having the best cover, I decided to find better cover for my new kitten. Purely pets offer very good cover at a low price and their website is easy to navigate Reviewed on: 11th July 2019
Leila Khamis's avatar
Leila Khamis

Professional yet caring

5
I had my previous cats insured with Purely Pets unfortunately they both died within days of each other. Purely Cats helped me by telling me how I could save money on their cremation and I received a really nice email from them saying they were sorry for my loss. I insured my cats with them when they were about 14 years old and they were excellently priced compared to other companies who are not interested in older cats. When I got my new cats there was only one insurance company to go to. I have so much confidence in this company and know they will have my back in a crisis Reviewed on: 11th July 2019
Pamela Rowland-Pearce's avatar
Pamela Rowland-Pearce

Quick customer service and full insurance payout

5
My cat had an accident in the garden, absolutely no idea still to this day how it happened however she had a cut on her belly that had opened up quite badly. I took her straight away to the emergency vets and it became apparent she needed an operation. To add to this there were a couple of complications with the operation. Purely Pets understood the situation, took everything accurately into consideration and after I paid my initial fee they paid the rest. It was a fairly costly operation and I am extremely grateful to the insurance company for making this life-threatening and difficult time for us with our beautiful cat, a little easier. Reviewed on: 11th July 2019
Pete's avatar
Pete

Purely pets purely simplicity

4
From start to completion the whole process was purely simplicity Reviewed on: 11th July 2019
Davie nelson's avatar
Davie nelson

Review Purely Pets: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill