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Purely Pets: Pet insurance reviews

View other Purely Pets products
4.40
Based on 2,031 reviews, last reviewed 26th Jun 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Reliable and Efficient When submitting a claim they were efficient and dealt directly with our vets on our behalf, making it a pain free process for us. Reviewed on: 5th September 2025
Lynsey Taylor's avatar
Lynsey Taylor

Latest lowest rating:

1

Don't bother! They don't pay out! Wish I had read reviews before signing up with these complete charlatans! Submitted a claim for £337.50 for an emergency out of hours appointment for... Read more Reviewed on: 26th June 2026
Paul N's avatar
Paul N
Visit provider site Read all reviews Write a review

About this product

Purely Pets offer policies to cover dogs and cats.

Purely Pets offer 15 levels of lifetime cover so you can choose a pet insurance policy that best suits your budget and requirements. You can get a quote and manage your policy online. Purely Pets can make claims payments directly to your vet.

Purely Pets pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Purely Pets before, you can also leave a review and share your experience.

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Purely Pets Pet insurance reviews (2031)

Excellent service

5
My dogs are my world and I find peace knowing my dogs are insured Reviewed on: 11th July 2019
Linda Merrills's avatar
Linda Merrills

Simple and easy

5
Applied for insurance for my two little dogs answered the questions and that was it. Reviewed on: 11th July 2019
Alva Megarry's avatar
Alva Megarry

Renewal Time

5
Although the price had increased significantly, I called to enquire why? I had not claimed throughout the previous year for anything. After a telephone discussion a new lower price was agreed which I was happy to accept for the up and coming year - good service Reviewed on: 11th July 2019
Graham McIntosh's avatar
Graham McIntosh

Purely Pawesome

5
Both my cats are insured by purely pets! They are brilliant - so helpful, friendly, easy to use website, and provide great cover to protect my boys. The best bit is that they really care about your pet when you call them - this makes renewing with them every year so easy Reviewed on: 11th July 2019
S's avatar
S

Value

5
you tried the rest now true the best Reviewed on: 11th July 2019
Peter Schwartz's avatar
Peter Schwartz

Best pet insurance company on the market

5
My dog has had several problems and with purely pets on board the dog is in good health Reviewed on: 11th July 2019
Dave's avatar
Dave

First class service

5
Very helpful and professional service Reviewed on: 11th July 2019
Carol Jacques's avatar
Carol Jacques

Great prices and cover

5
Very competitive rates for insuring pets and without skimping on cover for them. Very good at communicating - emails received hen they receive a claim form, their decision on the claim and the payment details. Reviewed on: 11th July 2019
Colin Harris's avatar
Colin Harris

Look after my best pal

5
Top insurance, these people look after mar man Dudley. Reviewed on: 11th July 2019
Ben lodge's avatar
Ben lodge

Very efficient

5
Keep me up to date via email. Let me know how claims are progressing and explain everything in detail. Always there if I need to contact anyone about my policy. Claims sorted efficiently. Reviewed on: 11th July 2019
Hazel's avatar
Hazel

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