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Purely Pets: Pet Insurance reviews

4.68
Based on 2,021 reviews, last reviewed 4th Sep 2024
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
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TOM

Latest lowest rating:

2

Poor service, slow claims process, rising premiums With insurance, there are limited interactions upon which to base your judgment. My experiences with Purely Pets thus far have generally been unfavour... Read more Reviewed on: 23rd August 2024
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PP

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

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Purely Pets Pet Insurance reviews (2021)

Fast, friendly and efficient

5
I have had three dog insured with them and if I have made a claim it has been easy and quick to claim. When my dogs died the team was brilliant, it is an upsetting time but they took all the worries out of the insurance side of things. You don’t know how good a company is until you have to claim and I would recommend them to anyone. Reviewed on: 11th July 2019

Good service

5
Easy to use and informative, never had any issues Reviewed on: 11th July 2019

Excellent customer care

5
When I had to make a claim after our little dog had been ill the customer service was excellent, I was informed every step along the way what was happening and they were very helpful in every way. Reviewed on: 11th July 2019

Fantastic!

5
We wasn't quite sure on what cover to take our for our dog so after a phone call that was very informative we chose which package we required and took the insurance out. Very happy with the service and would highly recommended Reviewed on: 11th July 2019

Purely happy costumer

5
I have maising experience with purely pets, always there for as to assist with our pet. Reviewed on: 11th July 2019

Very easy to communicate with, very helpful and are not inundated with lots of emails but just the right amount to keep you informed.

5
I have been with Purely Pets for many years now and am very happy with them. Reviewed on: 11th July 2019

value for money

5
excellent website with easy to follow processes and also excellent value. what more could you want from an insurer of your pets Reviewed on: 11th July 2019

top dog

5
every thing covered from head to tail, no worries Reviewed on: 11th July 2019

Excellent

5
Fantastic company recommend to everyone so helpful Reviewed on: 11th July 2019

Good Quality Cover - Reasonable Price

5
I have two cats insured through Purely Pets and have renewed with them as I have found them to be reasonably priced for a good standard of cover. This was proved when I needed to make a claim for my five year old cat. At her six monthly vet check, our vet picked up a strong heart murmur and advised us to get this checked out. This involved booking her in to the local pet hospital for the investigations. It wasn't cheap so we chose to claim. The process was simple and efficient and the staff we spoke to at Purely Pets were kind, helpful and friendly. I was surprised that it was so simple. I expected her renewal premium to be much higher due to the claim but it only increased by less than one pound. I would highly recommend Purely Pets. In an industry where customers can, and do, get fleeced regularly they seem to be honourable. I'm not looking to switch my business away from them any time soon. Reviewed on: 11th July 2019

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