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Purely Pets: Pet Insurance reviews

4.68
Based on 2,021 reviews, last reviewed 4th Sep 2024
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
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TOM

Latest lowest rating:

2

Poor service, slow claims process, rising premiums With insurance, there are limited interactions upon which to base your judgment. My experiences with Purely Pets thus far have generally been unfavour... Read more Reviewed on: 23rd August 2024
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PP

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

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Purely Pets Pet Insurance reviews (2021)

Great Company

4
I found them great to deal with in all aspects. It was very easy to start a policy with them and to maintain the same policy as all the staff at all levels are very helpful. Great company to look after my Benny and to take care of the stress of looking after his Health. Thank you. Reviewed on: 11th July 2019

Easy, cheap & very friendley

5
I made an insurance claim for my dog Bobby, the lady I spoke to was very friendly & explained the process very clearly, my claim went through very quickly with no complaints, would definitely recommend to anyone to use Purley Pets Reviewed on: 11th July 2019

Good!

5
Helpful, at a reasonable price! I checked the cover against many others and this was the best policy available for the money. Reviewed on: 10th July 2019

Excellent customer service and prompt payments for claims made.

5
My dog has been insured with Purely Pets for a number of years. He is now 11 years old and was recently diagnosed with kidney failure for which claims are made for his treatment. I have always found communication with the company to be quick and easy and the staff are always very friendly and helpful and claims are settled extremely quickly. Reviewed on: 10th July 2019

Always very clear with what they cover and very competitive

5
I’ve been with Purely pets for about 6 years for my elderly dog and never had an issue. Reviewed on: 10th July 2019

Take the stress out of a traumatic situation

4
I have insured all of my dogs with Purely Pets and unfortunately needed to make a number of claims for a much loved dog who sadly had cancer. Their colleagues were always sensitive, informative and extremely helpful at all times. I would not hesitate to recommend or take additional cover with them in the future. Reviewed on: 10th July 2019

Best pet insurance

5
Easy to deal with, policies are not hiked up each year like some insurance companies and when I did need to claim it was stress free as they dealt direct with my vet. Highly recommended. Reviewed on: 10th July 2019

Amazing company ethics

5
I've been delighted with this company, they saved my dogs life, several time... I can't thank them enough... Also staff very compassionate, when my boys passed away. Reviewed on: 10th July 2019

A little bit of heaven

5
They were there when I needed them when my dog was only a few months old after breaking her toe. Again this year they were there 2 years later after being diagnosed with elbow dysplasia. Could not ask for a better company and staff are so helpful and polite Reviewed on: 10th July 2019

Great easy customer service

5
Easy to use pet insurance with competitive premiums Reviewed on: 10th July 2019

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